Arby's employees awarded back pay

October 11, 2011

More than 700 employees at Arby's restaurants in Arkansas, Illinois, Kansas, Missouri and Oklahoma have been awarded back wages.

Whataburger's new campaign shows customer perspective

by Alicia Kelso — Editor, QSRWeb.com

Chain's first new marketing message in nine years coincides with launch of All-Time Favorites menu.

What’s the hottest segment of the restaurant industry? Fast casual. [Infographic]

by Valerie Killifer — Editor, FastCasual.com

Since the economic downturn, the fast casual segment has led the restaurant industry in both sales and unit growth. And it continues to outperform on both…

How do you teach creativity?

by Scott Sharon — CEO, START

How do you train your sales people and sales engineers to sell digital signage? When you hire people for these positions how do you test them? Since I've been…

The Net Promotor Motor

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Restaurant owners and executives are constantly looking for the biggest bang for their buck when it comes to spreading the word about their restaurant. Getting…

People are getting exciting about mobile payments -- again

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

For the past four or five years, we have been hearing about the exciting new world of wireless payments. For the most part, the discussion has been centered…

Carl's Jr. marks Texas milestone

October 10, 2011

Carl's Jr. will open its 50th restaurant in Texas this week and is celebrating with a series of free burger events.

Jack in the Box launches holiday-themed shakes

October 10, 2011

Jack in the Box has brought back two of its popular shakes in time for the holidays. The Egg Nog and Pumpkin Pie Shakes will be available for a limited time…

Krispy (S)Kreme ready for Halloween

October 10, 2011

Krispy Kreme has brought back three Halloween–themed doughnuts and a pumpkin spiced fall favorite.

How Domino's, Shake Shake used 'quality' to galvanize brands

by Melissa Abbott — Director, Culinary Insights, The Hartman Group, Inc

We know the place, or know of such a place. The quaint restaurant, locally owned by a couple; she's the chef, he runs the front. Menus are handwritten and…

Social media Part 3: Make it stick with a 3M approach

by Lori Walderich — CMO, Top That! Pizza

In this series to date, I've covered the consumer side of social media — who's using it and how. In this final installment, I'm going to turn the tables and…

BBI names senior VP

October 9, 2011

Beautiful Brands International (BBI) today announced Geoff Gaskin as its new senior vice president of Global Marketing. Gaskin will oversee the global sales…

Burger King rolls out BK Toppers line

October 9, 2011

Burger King Corp. has introduced a new line of fire-grilled burgers with a variety of toppings. The BK Toppers line features the Deluxe, Mushroom Swiss and…

Whataburger launches All-Time Favorites menu

October 9, 2011

Whataburger has launched its All-Time Favorites menu, featuring the Whataburger Patty Melt, the Chop House Cheddar Burger, the Honey BBQ Chicken Strip Sandwich…

Del Taco, Real Steel team up for 2-D barcode promotion

October 9, 2011

Del Taco and Real Steel, the newly released film starring Hugh Jackman, have teamed up for a promotion that includes limited edition "Macho" sized movie-themed…

Court rules against Taco Bell in discrimination case

October 9, 2011

Taco Bell's 220 California units will likely have to undergo improvements after a federal judge ruled the chain violated federal and California laws protecting…

More chains leveraging online solutions for HR management

by Alicia Kelso — Editor, QSRWeb.com

Q&A with PeopleMatter CEO explores how companies that use SaaS technologies have significantly less turnover.

McDonald's Canada undergoes makeover

McDonald's Canada is investing about $1 billion to undertake its biggest store-by-store brand transformation in the company's 44-year Canadian history.

What’s the worst that could happen?

Back door security is one of the most serious breaches and most often violated of all security policies, assuming that such a policy exists.

KFC Canada spices up Zinger sandwich

October 6, 2011

KFC Canada is offering more zing on its premium Zinger chicken sandwiches, which now feature KFC's 2Hot4U spicy mayonnaise.