5 new ways Google Analytics tracks customer engagment

Reports significantly expand restaurant owners' ability to see how consumers came to their sites.

Great American Cookies launches Patriot Program

September 5, 2011

Great American Cookies, managed by GFG Management LLC, has launched its Great American Patriot Program, designed to help members of the armed forces own a…

KFC plans to double Russian presence by 2015

September 5, 2011

Yum! Brands' KFC expects to grow its footprint in Russia to 300 outlets by 2015, a goal that would call for the opening of 30 to 40 restaurants per year.

Marble Slab Creamery launches Mini Waffle Sundae

September 5, 2011

To celebrate the launch of its newest offering, Marble Slab Creamery and MaggieMoo's Ice Cream and Treatery will give away free Mini Waffle Sundaes Sept. 2…

Dunkin' Donuts rolls out fall flavors

September 5, 2011

The official start of fall isn't until Sept. 23, but Dunkin' Donuts is getting a head start, rolling out seasonal LTOs including pumpkin coffee, donuts and…

Wendy's named top overall QSR in Zagat's 2011 list

September 5, 2011

McDonald's, Subway and Wendy's were big winners in this year's Zagat's National Fast Food Restaurant Survey, released today.

Watch and learn: More restaurants monitoring social media activity

by Alicia Kelso — Editor, QSRWeb.com

Customers are following and posting about brands more than ever, and they're expecting real-time responses.

The trouble with change

by Melissa Abbott — Director, Culinary Insights, The Hartman Group, Inc

At Hartman Group, we've always taken a conservative, "wait and see" approach to technology, innovation and change. Cool gadgets, shopping technology and…

Kids have tastes, too

by Barry Klein — Marketing Directo, Go Roma

The deluge of news about changes and restrictions in Kids Meals, and new offerings that are supposed to make kids healthier and happier is most interesting.

Yogurt Mountain rolls out S'mores flavor

September 1, 2011

Yogurt Mountain debuts two new exclusive frozen yogurt flavors today, S'mores and Graham Cracker, which are available at all locations for a limited time.

CKE Restaurants adds payment management system for remodels

September 1, 2011

CKE Restaurants Inc., parent company of Hardee's and Carl's Jr., has implemented Textura Corporations Construction Payment Management (CPM) system to…

Cold Stone Creamery's Make-A-Wish fundraiser kicks off

September 1, 2011

Cold Stone Creamery will once again partner with the Make-A-Wish Foundation to host the 10th annual World's Largest Ice Cream Social Sept. 27.

Texas Restaurant Association members get health care coverage

September 1, 2011

More than 37,000 Texas restaurant owners and operators now have access to health insurance and related services through the Restaurant Health Care Alliance, a…

Tasti D-Lite signs 104 development agreements

September 1, 2011

Tasti D-Lite has signed new development agreements for Tampa, Fla., several counties in New York and Connecticut, and for a network of non-traditional sites…

It is easy, being green: Tips to make a restaurant eco-friendlier

Customers not only prefer restaurants that embrace eco-friendly elements, they're also starting to expect such efforts.

Krispy Kreme brews up signature coffee blends

by Alicia Kelso — Editor, QSRWeb.com

August 31, 2011

Krispy Kreme Doughnuts launched its new Krispy Kreme Signature Coffee Blends at participating U.S. and Canada locations today.

Taco Bell's 99-cent chicken flatbread returns

August 31, 2011

Taco Bell will re-introduce its 99-cent Chicken Flatbread Sandwich for a limited time beginning Sept. 5. The item, which features 100-percent marinated…

Subway opens five new green restaurants

August 31, 2011

The Subway restaurant chain has opened five new "eco restaurants." The new units are each designed with green aspects to reduce energy, water and waste…

Wendy's CEO announces retirement, Yum! COO named successor

August 31, 2011

Roland Smith, president and CEO of The Wendy's Company, announced his retirement today.

Panda Express heads to Mexico

August 31, 2011

Panda Express has announced that it will open its first restaurant in Mexico on Sept. 3 in Mexico City. The company is actively looking to open more locations…