Employees are only as good as their leaders

Retail Customer Experience Summit panelists discuss how to attract and develop valuable employees.  

Tableside POS is a game changer

by Nate DaPore — President and CEO, PeopleMatter

Higher sales, fewer servers, faster table turns, and happier, more loyal customers – Tableside Point-of-Sale offers all this and more. I foresee that it is…

Mobile website or app: Which is better for your business?

by Nash Sherchan — VP Marketing, iMediAd Hospitality

The one thing I always get asked about going mobile is whether a restaurant should build a mobile site or mobile app.

Jack in the Box same-store sales up

August 10, 2011

Jack in the Box Inc., parent company of Jack in the Box and Qdoba Mexican Grill, released its financial report for the third quarter 2011, ended July 10, which…

Tim Hortons' Sustainability Report garners award

August 10, 2011

Tim Hortons has received two ARC Awards for Outstanding Achievement for its online Sustainability Report and its printed Annual Report.

Technomic: Chains continue to grow through franchising

August 10, 2011

As the economy keeps moving at a slow pace, restaurant brands continue to tap into franchising as an avenue for growth.

Arby’s names ‘Good Mood’ casting call winner

August 10, 2011

Iowa resident Andy Johnson has been chosen as the winner of Arby's Restaurant Group Inc.'s Casting Call Video Contest, launched last month.

Sbarro plans bankuptcy exit strategy

August 10, 2011

Sbarro Inc. entered bankruptcy this year but has proposed a restructuring plan that would give ownership of the company to senior lenders.

Wendy’s sales up in the midst of menu, store updates

by Alicia Kelso — Editor, QSRWeb.com

August 10, 2011

First earnings report post-Arby's sale yields favorable results.

Slow economic recovery slows digital menu board deployments

by Scott Sharon — CEO, START

Many of us have been working hard on the development of digital menu boards (and digital signage) and investing capital for several years because we believe…

You can’t get mustard only here

Always make sure you're in the right place.

Iconic Order-Matic enters the digital menu board era

by Christopher Hall

Order-Matic, in business for 55 years, is now moving to provide digital signage menu boards in partnership with Popstar Networks.

Contentious breakup for Captain D’s and AOR

by Alicia Kelso — Editor, QSRWeb.com

August 9, 2011

Less than two years after landing the Captain D's account, Florida-based ad agency Zimmerman has jumped ship, citing differences with CMO Monte Jump, who…

Taco Cabana overhauls marketing campaign

August 9, 2011

San Antonio-based advertising and branding agency BradfordLawton is spearheading a new creative campaign for Taco Cabana that includes print, outdoor and TV…

Nestlé Toll House Café opens in Kuwait

August 9, 2011

Nestlé Toll House Café by Chip recently opened its first bakery/dessert bar in Kuwait. The new location is in Abu Al Hasaniya's The Village and is operated by…

Krispy Kreme expands WiFi locations

August 9, 2011

Krispy Kreme stores in Nevada, Colorado, Utah, Idaho and Wisconsin, operated by Las Vegas-based franchisee Westward Dough Operating Company LLC, have added…

QSRs catching on to benefits of biometrics

by Alicia Kelso — Editor, QSRWeb.com

Fingerprint-reading technology is cheaper and easier to use than many think.

No Secret Recipe, no KFC: Fiji units close

August 8, 2011

Three KFC outlets in Fiji have permanently closed after they ran out of key ingredients in Colonel Sanders' Secret Recipe that have been quarantined since…

Krispy Kreme FUNdraising efforts hit Philly

August 8, 2011

Krispy Kreme Philadelphia is hosting a contest to give away more than 150 dozen doughnuts to selected community groups. The winning organizations will generate…

NPD: U.S. restaurant counts declined 2%

August 8, 2011

U.S. restaurant unit counts declined by 2 percent, for a loss of 9,450 restaurants, based on the most recent restaurant census conducted by The NPD Group.