Dirty dishware, restrooms and odor are Top 3 customer turnoffs

November 22, 2010

A recent Cintas Corporation survey conducted by Harris Interactive revealed that dirty dishes, unpleasant odor and dirty restrooms are the top reasons…

Jack in the Box’s 4Q affected by store closings

November 22, 2010

Jack in the Box Inc. reported results for its 4th quarter ended Oct. 3, with net earnings of $4 million, or 7 cents per diluted share.

And a Whataburger in a pear tree

November 22, 2010

The Whataburger Serves initiative is bringing the “12 Days of Whataburger” to restaurants this holiday season. The Internet coupon campaign offers customers…

Giving thanks for the Slider stuffing recipe

November 22, 2010

If you can’t justify bringing a Big Crave Case to the Thanksgiving table, sneak some Sliders into the trimmings instead. White Castle has released its turkey…

Baristas appoints new COO

November 22, 2010

Baristas Coffee Company Inc. has named Thomas E. Metzger as its chief operating officer. He has also been appointed to the board of directors.

More than figgy pudding and good cheer

By Amanda French

Stay awake, stay uncomfortable, stay kind

by Joni Doolin — CEO, People Report

We are living in a time of meta-shift. Pick your favorite historian, economist, futuris, or business sage - if you listen closely they are all telling us the…

Chiquita unveils FreshRinse produce wash

November 21, 2010

Chiquita Brands has announced that following years of intensive research and investment, it has introduced FreshRinse, a new produce wash that has been found…

McDonald's aggressive growth plan in China on track

November 21, 2010

Shortly after the start of 2010, McDonald's celebrated the opening of its first Hamburger University training center in mainland China. Coinciding with the…

Dunkin' Donuts helps out with the stocking stuffers

November 21, 2010

Dunkin' Donuts is making Santa's job a bit easier this holiday season. The company is now offering its rechargeable gift cards in almost 19,000 partner retail…

McDonald's U.K. decks the halls

November 21, 2010

McDonald's U.K. is rolling out the red carpet for St. Nicholas this year, launching a new ad campaign for the return of its "festive menu," which includes the…

Drinking glass threat returns, Coca-Cola issues voluntary withdrawal

November 21, 2010

In June, McDonald's recalled its promotional Shrek glass with "an abundance of caution" after trace levels of the heavy metal cadmium were found on the glass…

Bonus points for Jack in the Box

November 18, 2010

Jack in the Box has brought back its Bonus Jack, complete with its secret sauce. The burger originally debuted in the 1970s.

Arby's tips its Red Hat to suppliers

November 18, 2010

Arby's Restaurant Group Inc. honored nine suppliers with its Red Hat Supplier Achievement Awards during its worldwide franchise convention held recently in…

Jack in the Box takes on Big Brother/Big Sister role

November 18, 2010

Jack in the Box has debuted its newest antenna ball promotion to raise money for the Big Brothers, Big Sisters organization, a donor-supported network of…

Global Franchise Group names new marketing guru

November 18, 2010

Global Franchise Group, which includes brands such as Great American Cookies, MaggieMoos, Marble Slab Creamery and Pretzelmaker/Pretzel Time, has named Jenn…

QSR giants caught in the middle of a tomato fight

November 18, 2010

Earlier this week, growers of winter tomatoes drafted a deal with a Florida farm workers' group to increase field employees' wages and improve working…

Technomic predicts frugality fatigue and more in 2011

November 18, 2010

Leading foodservice intel group Technomic has released its list of 11 emerging trends in 2011. As hiring and same-store sales herald the industry’s slow return…

Carl's Jr., Hardee's pick Texas Digital for order-confirmation boards

November 18, 2010

Texas Digital Systems Inc. recently announced that its AccuVIEW order-confirmation display and Acclaro drive-thru timer solutions have been tested and approved…

Taking control of who has what

Do you have control of your restaurant? By that I mean everyone who has keys to the building, and storage areas, codes to the POS system, and combinations to…