Public Sector Use Of Internet Surveys And Panels

Marketing research is easily adaptable to the Internet, and the medium has opened the door to many would-be marketing research suppliers. We believe, however…

Survival Of The Fittest

Everywhere business leaders turn, they find nice-sounding, easy-to-swallow, seemingly plausible solutions to their problems.Corporate leaders talk to their…

Fast Food Chain Maintains Training Excellence with Online Tests

Maintaining consistency of quality and service within a chain of fast food restaurants takes constant vigilance. Restaurant managers need to understand food…

Mo. Burger King manager overzealous with 'no shoes' rule

August 5, 2009

A manager of a Sunset Hill, Mo., Burger King asked a customer to put shoes on her six-month-old baby to comply with the store's policy requiring customers to…

New product offerings help Wendy's, Arby's comps

August 5, 2009

Wendy's and Arby's are holding their own as restaurants weather the recession thanks to new product offerings, as seen in Wendy's/Arby's Group Inc.'s release…

Tim Hortons U.S. comps push Q2 results

August 5, 2009

Tim Hortons Inc. has reported systemwide sales were up 5 percent on a constant currency basis for the second quarter ended June 28. Same-store sales were up…

Bojangles' parent obtains financing to reduce chain's debt

August 5, 2009

Bojangles' Restaurants Inc. has received $70 million in refinancing from parent company Falfurrias Capital Partners, a Charlotte, N.C.-based private equity…

Taco Maker to move into New York City

August 5, 2009

The Taco Maker (TTM) has signed an agreement to develop the New York City/Manhattan metropolitan areas, the company has announced.   The agreement is between…

White Castle honors community leader

August 5, 2009

White Castle System Inc. has created the White Castle "Lighting the Way" Award to recognize community service. Its first recipient is Harry Slatkin, founder…

Webinar: Restaurant Crisis Management: How to Protect Yourself During a Foodborne Illness Incident

Publicity of an actual or alleged foodborne illness outbreak can be devastating to your restaurant’s revenue and reputation. While you may be insured for…

Online Ordering: Seven Tips for a Successful Implementation

If you manage any restaurant operation, chances are that you have heard of, are considering, or already employ an online ordering system. This is because these…

In-N-Out wins trademark infringement suit

August 4, 2009

In-N-Out Burger has won its most recent trademark infringement suit, according to a story on the Fast Food Maven blog. Irvine, Calif.-based In-N-Out took issue…

Jack in the Box Q3 net down 34% as comps decline

August 4, 2009

Jack in the Box third quarter earnings are another indicator quick-service brands are not immune to the economic recession. Jack in the Box has reported a…

Taco Bell to ramp up digital work with new lead agency

August 4, 2009

As part of an enhanced effort to further integrate digital into their marketing mix, Taco Bell is partnering with R/GA as its lead digital agency to focus on…

Hardee's franchisee kicks off Midwest tour of giving

August 4, 2009

Hardee's restaurants is again kicking off a multi-store tour to draw attention to local charities in five Midwest and Southern states. The Hardee's 'Making it…

Checkers grows by thinking outside the box

Non-traditional units and new store design models provide more options.

Study finds children know which foods are healthy

August 4, 2009

A new study by foodservice consultant Technomic and kid-focused brand marketing agency C3 has found that nearly nine out of 10 kids surveyed say that fresh…

Yum! Brands recognized for Earth Week program

August 4, 2009

Yum! Brands Inc. has received the "Innovative Program Award" from the Employee Services Management (ESM) Association's Awards of Excellence Program for its…

Handwashing: A Crucial Way to Prevent Foodborne Illness in a Restaurant

A foodborne illness outbreak can severely damage a restaurant's reputation and profits, and leave the restaurant owner liable for lawsuits. Handwashing is a…

Carrols Corp.'s Burger King Q2 comps down 4.7%

August 3, 2009

Carrols Restaurant Group Inc., parent company of Carrols Corp., has reported that same-store sales decreased for its Burger King franchise stores, as well as…