Burger King launches another wave of menu items

The chain is now offering turkey burgers for the first time ever.

FastCasual.com hosting webinar on mobile payment security

March 19, 2013

With a push toward mobility, restaurant owners are capitalizing on wireless technology to provide customers with new loyalty and couponing programs. Creating a…

Burger King's new Burger Fest menu

Burger King continues to expand its menu, launching another new lineup featuring 12 items, including its first turkey burger.

Managing customers' mobile preferences correctly doesn’t need compromises

by Jitendra Gupta — Mobile CRM Director, Punchh

There is no magical solution to meeting every single demand of mobile-savvy customers.

Localized and personalized top 2013 customer experience trends

March 18, 2013

Empathica Inc., a provider of Customer Experience Management (CEM) solutions to restaurants and other industries, predicts that 2013 will be a pivotal year for…

Burger King offers introductory deal on lattés

March 18, 2013

Burger King Worldwide Inc. is offering guests the chance to try its new coffeehouse lattés from Seattle's Best Coffee for $1 today through March 24.

Burger King Canada adds Chipotle to the menu

March 18, 2013

Burger King Worldwide Inc. announced a further menu expansion in Canada with the addition of a Chipotle line-up and new Donut Bites. The new items will be…

Seattle's Best Coffee expands drive-thru footprint

March 18, 2013

Seattle's Best Coffee, featured brand within Starbucks Corporation, today announced that 15 new locations will open in Dallas-Fort Worth this year. Following…

Easter-themed donuts back at Tim Hortons

March 18, 2013

Tim Hortons Cafe & Bake Shop's Easter Egg Donut is now available for a limited time at any U.S. location.

Quiznos accused of treating franchisees unfairly

March 18, 2013

Quiznos has been slapped with 10 lawsuits since December. The cases have been filed in Denver District Court and allege that the chain has treated its…

Three ways to get your customers out of an ordering rut

Because competition has intensified, pushing guests to experience the full extent of your menu is critical to long-term success.

How to get spring breakers into your restaurant

Ask local hotel owners to give your menu/promotional mailer to each guest upon check in and offer to cross-promote their hotel at your establishment.

Krispy Kreme posts best year since 2004

March 15, 2013

Krispy Kreme Doughnuts Inc. reported financial results for fiscal year 2012 and Q4, the latter of which included a same-store sales increase of 7.5 percent…

Franchise Association strengthens commitment to hire veterans

March 15, 2013

The International Franchise Association VetFran initiative has strengthened its partnership with the U.S. Chamber of Commerce's "Hiring our Heroes" program and…

McDonald's franchisee leaves system after labor violation allegations

March 15, 2013

Andy Cheung, the Pennsylvania-based McDonald's franchisee accused of labor abuse and exploitation by international student guestworkers earlier this month, has…

Auntie Anne's plants flag in Vietnam

March 15, 2013

Auntie Anne's Pretzels has entered its 25th country after opening in Ho Chi Minh City, Vietnam. The opening is part of a master franchise agreement with…

Rita's donates $10K to Stuttering Foundation on behalf of American Idol finalist

March 15, 2013

On behalf of Rita's employee and top 10 American Idol finalist Lazaro Arbos, Rita's Italian Ice has donated $10,000 to the Stuttering Foundation.

Bojangles' taps local store marketing coordinator

March 15, 2013

Bojangles' has hired Tammy Kravitz as local store marketing coordinator. She will work to build brand awareness through local store initiatives and community…

Dairy Queen adds 20th international market

March 15, 2013

Dairy Queen has made its debut in Trinidad, marking the brand's 20th country outside of the U.S. and Canada. The location, in Port of Spain, was opened through…

Are Millennials to blame for potential chicken wing shortage?

by Jeff Fromm — Executive Vice President, Barkley

This demographic likes to create their own dining experience and share it alongside friends or family.