Restaurant.com adds gaming platform to generate customer loyalty

February 13, 2013

Restaurant.com has added gaming features to its website to generate customer loyalty. Restaurant.com's new social loyalty employs Badgeville's Behavior…

MMF cash drawers

Jack Dorton from MMF introduces the company's new lock-it compartment that allows cashiers to store large bills in a secure compartment in the cash register.

Plenty of 'Hot' and 'Cool' at NAFEM '13

by Alicia Kelso — Editor, QSRWeb.com

New products featured at this year's show included labor and energy-efficient features, food safety characteristics, life cycle costs and more.

QSRs go fishing for Lenten season

by Alicia Kelso — Editor, QSRWeb.com

Chains launch a bevy of seafood LTOs, from McDonald's Fish McBites to White Castle's shrimp nibblers.

Auntie Anne's, Carvel Ice Cream select MICROS POS

February 12, 2013

MICROS Systems Inc. has been selected as the POS provider for Carvel Ice Cream brand. The MICROS e7 all-in-one POS system will be installed in more than 45…

Report: Restaurants that focus on customer loyalty will win in slow economy

February 12, 2013

With little to no growth forecasted for the restaurant industry in the next several years and consumer frugality being the "new norm," restaurants will need to…

GRS releases mobile ordering app 2.0

February 12, 2013

Granbury Restaurant Solutions has released the latest enhancements to its restaurant mobile ordering app. This version makes it easier for customers to…

Burger King enhances specialty coffee menu

February 12, 2013

Burger King continues to take a page from rival McDonald's as it today revealed an enhanced coffee platform in restaurants nationwide. The lineup, blended by…

Report: Fast casual, casual dining visits cutting into QSR traffic

February 12, 2013

According to a new report from Technomic, customer enthusiasm is up for the casual dining segment. This comes after a few years of a slowdown for the segment…

Franchise association outlines 2013 policies to accelerate job creation

February 12, 2013

The International Franchise Association released its 2013 Policy Platform in advance of President Obama's State of the Union address today. The platform makes…

Romance your customers on Valentine’s Day by engaging them

by Jitendra Gupta — Mobile CRM Director, Punchh

Valentine's Day has me thinking about how new lovers aren't all that different from new restaurant customers: Both want attention that affirms the other party…

Henny Penny CEO honored by NAFEM

February 12, 2013

The North American Association of Food Equipment Manufacturers (NAFEM) presented Steven D. Cobb, CFSP, chairman and CEO, Henny Penny Corporation, Eaton…

Emotional engagement is key to driving brand loyalty

February 11, 2013

Emotional engagement is the dominant driver of purchase decisions and brand loyalty now that promotions and discounting have reached saturation levels…

Burger King franchisee installs automated oil management system

February 11, 2013

Burger King franchisee Republic Foods has installed Restaurant Technologies Inc.'s automated oil management system at its 19 units in the Washington, D.C.…

Yum! Brands plans expansion in Russia

February 11, 2013

Yum! Restaurants International's Oleg Pisklov said today that the company plans to open between 60 and 70 restaurants in 2013 in Russia and other Commonwealth…

Subway partnership supports celebrity YouTube channel

February 11, 2013

Young Hollywood LLC has extended its partnership with Subway Restaurants to create a new weekly video series that airs exclusively on Young Hollywood's YouTube…

Snagajob research shows influx of Millennial hourly job applications

February 11, 2013

New research from Snagajob, an hourly employment network, shows that Millennials are applying for more jobs at a faster rate than older job seekers.

5 ways restaurants can use video to increase customer spend

High-quality video showcases food and drink consumers can taste with their eyes, providing them with a more in-depth feel of a restaurant's atmosphere and…

NAFEM 2013

This year's North American Association of Food Equipment Manufacturers show, held last week in Orlando, included 550 exhibitors, 130 of which had products or…

High-volume hiring questions asked and answered

by Jason Hamilton — VP of Marketing, Snagajob

A focus on planning, developing goals, consistency and follow-ups is key to a positive applicant experience.