Checkers & Rally's travels 2-way communication highway to QSR success

by S.A. Whitehead — Food Editor, Net World Media Group

Checkers & Rally's has built a strong 2-way communication channel with its customers that's improving everything from operations and menu offerings, to…

Punchh adds 9 new brands to now reach 20M total customers

February 23, 2018

Cloud-based engagement and loyalty platform Punchh has signed on nine new brands to its Punchh Restaurant Marketing Cloud. Among them are Fazoli's, Norms…

Burger-flipping robot gets $10M 'bonus'

February 23, 2018

Miso Robotics, creator of the burger-flipping robot that will soon debut at 50 Caliburger locations, has raised $10 million in a Series B funding round led…

Subway kicks off new loyalty program in March

February 23, 2018

Next month, Subway will launch MyWay Rewards, a loyalty program customized to the user from enrollment through redemption, according to a press release. The…

Quiznos VP: 'Big data key to growing brand'

Big data is where it's at when it comes to must-have marketing technology, said Chris Ruszkowski, VP of marketing for Quizno's.

Jack in the Box moves toward 'less capital-intensive' business model

February 22, 2018

Jack in the Box Q1 financial results for the period ending Jan. 21 were in line with what leadership expected, according to Chairman and CEO Lenny Comma, who…

Wendy's Q4, FY 2017 results show big benefit from new tax code

February 22, 2018

The Wendy's Company preliminary unaudited Q4 results for the period ending Dec. 31 show North American average unit volume growth at an all-time high of $1.6…

Taco Bell trounces Burger King, Domino's outdoes Pizza Hut, KFC catches up

February 22, 2018

Taco Bell has overtaken Burger King in sales, according to a comparison by research firm Technomic on last year's sales data. The company still puts…

The solution to the soggy home-delivered fry?

February 21, 2018

The increasing emphasis on restaurant delivery has brought all kinds of new problems to the table, like how do you keep fries hot and crispy on the delivery…

Dunkin' Donuts immersed itself in nontraditional sites last year

February 20, 2018

Dunkin' Donuts U.S. franchisees opened more than 86 new nontraditional locations last year, including more units in hotels, rest stops and travel centers, and…

KFC UK handles implausible chicken shortage with class

by S.A. Whitehead — Food Editor, Net World Media Group

KFC has shown some real public relations prowess in its handling of the nearly unfathomable problem of running out of its main product —chicken — in the U.K.

Carl's Jr., Hardee's split into separate brands, Carl's kicks off ad campaign

February 19, 2018

CKE Restaurants Inc. is separating the Carl's Jr. and Hardee's brands to create a distinct identity for each, starting with Carl's Jr. CKE selected Havas…

Wendy's LTO with 'the beef' and without

February 19, 2018

President Lincoln may have said that you can't please all the people all the time, but Wendy's is trying hard to do just that with new LTOs that provide…

Garbanzo 'rolls' out roving approach to new market entry

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Garbanzo's approach to entering a new market's competitive fray takes a decidedly mobile bent in St. Louis.

Lion's Choice opens in O'Fallon, Missouri

February 16, 2018

Lion's Choice, a St. Louis-based quick-service family of restaurants, opened its 26th location this week in O'Fallon, Missouri.

As QSRs rush to deliver, watch out for this costly oversight (Part 1 of 2)

by Brian Schaaf — Founder, Mileage Scout

Delivery has become something of a QSR panacea lately as increasing numbers of consumers opt to eat in the office or at home. But, before jumping on board…

Airports increasing mobile-ordering capabilities

February 16, 2018

Airport restaurants across the U.S. are increasing their mobile order-ahead capabilities thanks to a partnership between LevelUp and Grab, an airport…

Workpop teams with ParTech to help restaurants manage employee data

February 15, 2018

ParTech Inc., a provider of POS and workforce efficiency solutions to the restaurant and retail industries, has partnered with Workpop, a hiring and onboarding…

Freshii marketing VP chats about the brand's love of technology, social media and Drake

Melissa Gallagher, Freshii VP of marketing, chats about the variety of marketing techniques that the chain uses to get stand out among its competitors.

Nestle Toll House Cafe by Chip expands again in Canada

February 15, 2018

Ziad S. Dalal, president of Crest Foods, Inc., the franchisor of Nestle Toll House Cafe by Chip franchisor Crest Foods said he's signed a three-unit deal for…