Balance Grille hopes to tip scales in brand's favor with downtown Toledo aquaponics farm

by S.A. Whitehead — Food Editor, Net World Media Group

Balance Pan-Asian Grille is hoping to tip the scales in their favor with an innovative new farming operation which, if successful, will soon replace a good…

QSR: Time to define what that means now?

by S.A. Whitehead — Food Editor, Net World Media Group

Quick-service, fast casual, fine dining -- does the restaurant industry need to come together to give more definition to what these service categories really…

McDonald's faces PR nightmare after video of homeless man goes viral

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's is facing a flurry of negative social media traffic involving an incident at its downtown Myrtle Beach, South Carolina, restaurant.

KFC UK: 'No specific issues with gravy'

March 2, 2018

After news reports globally Thursday that KFC UK was experiencing a gravy shortage, just days after its much-publicized chicken delivery problems, the company…

Subway unwraps wraps - 1st core menu add in 2 years

March 2, 2018

Subway is introducing wraps featuring double the meat of an average 6-inch sub, plus veggies, cheese and sauces, after a successful introduction in Maine…

Technomic: US Restaurant industry to see 'healthy growth' over next 5 years

March 1, 2018

A supplier-focused report released today by Technomic anticipated that the U.S. restaurant industry will grow over the next five years at a "healthy" rate, a…

Ichor Restaurant Group CEO: 'Technology touches all aspects of our business'

Jeff Bradbury- Hughes interview with Brian Bailey- Ichor

A&W taps into social media users' movie mania for 2nd year

March 1, 2018

A&W Restaurants is having some fun with the Academy Awards again this year following the last year's #AWcademyAwards Sweepstakes. This rendition on the…

Starbucks executive to assume El Pollo Loco CEO spot

March 1, 2018

Former Starbucks executive Bernard Acoca is taking over as  El Pollo Loco's president and CEO. He begins the job on March 12, succeeding CEO Steve Sather, who…

Yoshinoya US adds seafood dishes

March 1, 2018

Yoshinoya America is making room for premium seafood offerings on its menu, adding three dishes including lobster stew, sweet chili shrimp and grilled tilapia…

Gravy shortage now plagues KFC UK, Ireland

March 1, 2018

Yum Brands Inc's KFC restaurants in the UK, which are serving limited menus at reopened restaurants after a chicken supply snafu with its delivery firm, are…

Taco John's shares tax savings with workers, dares other brands to follow suit

February 28, 2018

Taco John's International Inc., like many businesses, is saving a lot of cash in reduced business tax rates passed as part of the 2018 Tax Cut and Jobs Act.

Long John Silver's Virginia store to offer grilled fish tacos, design, drive-thru updates

February 27, 2018

A veteran QSR franchisee is making big changes at his latest Long John Silver's unit opening in May in Fredericksburg, Virginia, a news release said. Khawar…

Dunkin' Donuts digs deeper in breakfast sandwich business

February 27, 2018

Aside from two new spring doughnut offerings, Dunkin' Donuts is increasing its investment in breakfast sandwiches to put some heartiness in its morning meal…

Long John Silver's woos 'em at the drive-thru with 'do-it-all' menu boards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Animation and video-capable order-taking menu boards at Long John Silver's are "grabbing" customers right out of the drivers' seats at Long John Silver’s.

Quiznos tests new store design, menu in Wisconsin

February 26, 2018

Quiznos is opening a test site for the company's new store design in Menomonee Falls, Wisconsin on March 5. A news release said the Appleton Avenue store is…

Checkers & Rally's travels 2-way communication highway to QSR success

by S.A. Whitehead — Food Editor, Net World Media Group

Checkers & Rally's has built a strong 2-way communication channel with its customers that's improving everything from operations and menu offerings, to…

Punchh adds 9 new brands to now reach 20M total customers

February 23, 2018

Cloud-based engagement and loyalty platform Punchh has signed on nine new brands to its Punchh Restaurant Marketing Cloud. Among them are Fazoli's, Norms…

Burger-flipping robot gets $10M 'bonus'

February 23, 2018

Miso Robotics, creator of the burger-flipping robot that will soon debut at 50 Caliburger locations, has raised $10 million in a Series B funding round led…

Subway kicks off new loyalty program in March

February 23, 2018

Next month, Subway will launch MyWay Rewards, a loyalty program customized to the user from enrollment through redemption, according to a press release. The…