3 Restaurants Redefining Customer Experience

Dining out isn’t only about the food. Today, the customer experience reigns supreme, and restaurants around the globe are stepping up their game to ensure…

Chick-fil-A franchisee has passion for sustainability, customer service

by Mandy Wolf Detwiler — Editor, Networld Media Group

Caitlin Chavez is a Chick-fil-A franchisee in Puerto Rico. Chavez is dedicated to the brand, focusing on quality, customer service and sustainability.

Dunkin' launches meal deal, fall flavors

August 30, 2024

Dunkin' has launched a limited-time value meal that includes a Bacon, Egg and Cheese Sandwich, Hash Browns and a medium coffee, according to a press release.

Popeyes to open 1st store in Ireland

August 29, 2024

Popeyes will open its first restaurant in Ireland on Sept. 20, according to a U105 report.

PepsiCo issuing $200K to Latina foodservice owners

August 29, 2024

PepsiCo Juntos Crecemos (Together We Grow), which is part of a $50 million commitment supporting Hispanic small businesses, has launched year three of its…

Checkers & Rally's brings on Chris Tebben as president, CEO

August 28, 2024

Checkers Drive-In Restaurants Inc., parent company of Checkers & Rally's, has named Chris Tebben president and CEO effective Sept. 4, according to a press…

Wendy's launches Saucy Nuggs Party Pack of up to 50 chicken nuggets

August 28, 2024

Wendy's is offering its new Saucy Nuggs Party Pack available now at participating restaurants. The pack features 45 to 50 all-white meat chicken nuggets tossed…

Marble Slab Creamery Canada partners with Paytronix for enhanced guest experience

August 28, 2024

Marble Slab Creamery Canada has partnered with Paytronix, a guest enhancement platform, to launch an enhanced guest experience starting with a new mobile app…

Little Caesars kicks off 3rd NFL season with free delivery, app game

August 28, 2024

Little Caesars is celebrating its third year as the Official Pizza Sponsor of the NFL, according to a press release.

Pizza Hut offers box that turns into table for movers in 3 cities

August 27, 2024

Pizza Hut has unveiled a pizza box that turns into a table designed for movers to new homes. The box is available in three cities.

Del Taco teams up with Trejo's Tacos for Al Pastor menu

August 26, 2024

Del Taco has partnered with Trejo's Tacos to offer the new Roasted Pork Al Pastor, according to a press release.

How Guest Feedback Can Transform Your Restaurant: A Comprehensive Guide

Guest feedback is essential for restaurants to improve operations, boost retention, and enhance the guest experience—but traditional methods like long receipt…

Subway offers footlong subs for $6.99 through app, website

August 23, 2024

Subway is introducing a new deal. From Aug. 26 through Sept. 8, any footlong sub on Subway's menu is $6.99, according to a press release.

Burger King, Walmart partner on customer deal

August 23, 2024

Burger King and Walmart have partnered to offer an exclusive dining benefit for Walmart+ members. Walmart+ members will enjoy 25% off any Burger King digital…

Krispy Kreme partners with Dr Pepper for football lineup of doughnuts

August 23, 2024

Krispy Kreme has partnered with Dr. Pepper with three new doughnuts just in time for football season, according to a press release.

How operators can optimize loyalty programs to thrive during inflation

by Mo Chaar

Learn how restaurant operators can enhance their loyalty programs during inflation by focusing on personalization, leveraging AI technology and rewarding…

Is Chick-fil-A moving into streaming service business?

August 22, 2024

Is Chick-fil-A moving into the streaming space? A Deadline report says yes – indicating that the chicken brand has been working with a number of production…

Papa Johns teams with Loadmill to enhance customer experience through AI-powered testing

August 22, 2024

Papa Johns has partnered with Loadmill, a provider of AI-powered software testing solutions. This collaboration aims to significantly improve Papa Johns…

Chick-fil-A opens 1st elevated drive-thru restaurant

August 22, 2024

Chick-fil-A has opened its first elevated drive-thru restaurant, a new concept designed to streamline service and speed up delivery times. Located south of…

Church's Texas Chicken selects PAR Punchh for loyalty program

August 22, 2024

Church's Texas Chicken has selected ParTech Inc.'s PAR Punchh loyalty program to bring guests closer to exclusive rewards and offers, according to a press…