3 ways to surprise, delight customers

Surprising and delighting your customer base is key to keeping them as guests.

Loss-prevention technology and the fight against employee theft

The U.S. Chamber of Commerce estimates that 75 percent of all employees will steal from their employer at least once. That’s a big number, and the restaurant…

Lighting company helping QSRs cut energy use, costs with LED lighting

October 28, 2015

BioStar Lighting recently entered the quick service restaurant market as a result of their recent partnership with NET Lighting.

FCES15: The changing course of consumer behavior

by Travis Wagoner — Editor, Networld Media Group

Consumers of all kinds have a nearly endless array of options from which to choose, whether they're purchasing furniture, cars, housewares, or any good or…

ICX Association kicks off Symposium series in Atlanta

October 27, 2015

The two-day event aims to help B2C brands prepare for the next generation of computing technology, which promises to deliver the capability to engage and…

A&W Restaurants raises $250K for Wounded Warrior Project

October 27, 2015

A&W Restaurants announced it has collected $250,000 in donations for Wounded Warrior Project this year.

Captain D's to celebrate grand opening in Spartanburg, SC

October 27, 2015

Captain D's announced a new restaurant located in Spartanburg, South Carolina, will open on Nov. 2

FCES15: The evolution of restaurant technology

by Travis Wagoner — Editor, Networld Media Group

There has been a massive evolution in the use of technology within the past decade, the past five years — and even within just the last year. There are no…

South Philly Cheesesteaks & Fries adds new menu item

October 26, 2015

South Philly Cheesesteaks & Fries restaurants has added a new bacon ranch chicken Philly Cheesesteak to its menu for a limited time.

McDonald's UAE deploys 'Create Your Taste' kiosks

October 26, 2015

McDonald's customers of the United Arab Emirates can now create their own custom orders with 'Create Your Taste' kiosks.

McDonald's owner recognized as 'outstanding employer of disabled people'

October 26, 2015

McDonald’s announced Nancy Endres, owner and operator of the McDonald’s restaurant of East Aurora, New York, received statewide recognition for her efforts to…

SONIC to debut new ultimate chicken sandwich

October 26, 2015

SONIC Drive-In will launch its most premium chicken sandwich ever offered, the new ultimate chicken sandwich, in November.

FCES15: Top 10 PR do's (and a few don'ts)

by Travis Wagoner — Editor, Networld Media Group

"Whatever I present to you is my PR moment," Nick Powills, CEO of No Limit Agency, said in opening his session at the Fast Casual Executive Summit in Miami.

FCES15: Beverage smarts: What’s on trend

by Travis Wagoner — Editor, Networld Media Group

Beverages are an important aspect of the consumer dining experience and play a critical part of a restaurant’s branding efforts. Being on trend is key to…

Subway reaches settlement over sandwich length

October 23, 2015

Subway has reached a settlement in class action suit regarding sandwich size.

FCES15: Real estate decision requires lots of homework, data insight

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

As any business owner knows the location decision can sink the business or be the foundation of initial success and growth. But it involves much more than…

Carpigiani shares sweet opportunity with 'Fantastick 4 U' concept

October 23, 2015

The gelato bar concept is gaining momentum in the frozen dessert market with gelato bar shops surfacing across the U.S.

Friendly’s adds drive thru to western MA store

October 23, 2015

Friendly’s Ice Cream announced the opening of a drive thru in western Massachusetts.

McDonald’s fuels beverage line with a monster addition

October 22, 2015

The new drink offering is in pilot at 20 locations.

Dunkin' Brands reports Q3 results

October 22, 2015

Dunkin' Brands Group third quarter results boast some healthy growth indicators.