Culture trumps strategy: What I learned from Ben & Jerry's

by Erle Dardick — CEO, Monkeymedia

The company's employees connect emotionally in their communities and their group understands that waking up in the morning to do important work is not just…

Restaurant industry grew by nearly 4,500 units in 2012

January 23, 2013

There were 4,442 more restaurants in the U.S. in fall 2012 than there were in fall 2011, according to a recent U.S. restaurant census conducted by The NPD…

Wendy's integrates site selection solution into IT system

January 23, 2013

Wendy's is integrating Esri Business Analyst with the restaurant's corporate IT systems. The web-based business GIS solution will be part of the company's…

Subway offers fans a chance to attend NYC fashion show

January 23, 2013

Australian snowboarder Torah Bright and world champion gymnast Nastia Liukin will walk the runway in The Heart Truth Red Dress Collection Fashion Show at New…

Cheba Hut plants itself near University of Wisconsin's campus

January 23, 2013

Cheba Hut will open its newest location on Jan. 26 at 453 Gillman St. in Madison, Wis. The restaurant will feature locally sourced beverages such as Spotted…

Disrupting restaurant operations: Why ShiftNote could explode in 2013

New tech may help restaurant managers communicate better with their staff.

Carl's Jr. commercial banned in New Zealand

January 22, 2013

A Carl's Jr. TV commercial has been banned in New Zealand by the country's Commercial Approvals Bureau (CAB). According to the New Zealand Herald, the decision…

Burger King introduces Philly chicken sandwich with BOGO deal

January 22, 2013

From now through Feb. 17, participating Burger King restaurants will feature the brand's classic original chicken sandwich and its specialty varieties…

Women's Foodservice Forum sets restaurant tour date

January 22, 2013

Women's Foodservice Forum (WFF) announced the schedule of its Women Making Their Mark Tour which takes place during the Annual Leadership Development…

LYFE Kitchen names director of franchise development

January 22, 2013

LYFE Kitchen Restaurant has named Stacy Soderstrom as director of franchise development. Soderstrom will lead the charge of recruiting franchisee candidates to…

Cousins rolls out Italian-themed subs, bread

January 22, 2013

Cousins Subs is introducing two "Hot Italian" subs to its classic menu: the Meatlovers Meatball and the Chicken Pizzaz.

TravelCenters opens three Dunkin' Donuts Express units

January 22, 2013

TravelCenters of America LLC announced that it has opened three more Dunkin' Donuts Express locations at the Petro Stopping Centers locations in Kingdom City…

McDonald's Australia's mobile app tracks supply chain

January 22, 2013

A new iOS app created for McDonald's Australia allows customers to track where their meal's ingredients came from.

Vending machine micromarket hot trend: QSR branded products?

by Darrel Suderman — President, Food Technical Consulting

Micromarkets can provide benefits such as accessibility, flexibility and profitability for brands willing to adopt them.

Restaurants with engaged employees rank high in customer satisfaction

January 21, 2013

Restaurants with the most engaged employees experience exponentially righer customer satisfaction ratings, according to research from management consulting…

Taco Bell provides sneak peak of Super Bowl commercial

January 21, 2013

Taco Bell has unveiled a 60-second online teaser video in anticipation of its 60-second Super Bowl commercial. The commercial touts the brand's "Live Mas…

Cousins Subs establishes philanthropic foundation

January 21, 2013

Cousins Subs restaurants has established The Make it Better Foundation to "improve the welfare and quality of life in the communities it serves."

NEXTEP turns in record sales in 2012

January 21, 2013

NEXTEP Systems has announced record sales and earnings for 2012, posting a 60-percent increase in revenue. This marks the seventh consecutive year since its…

Frying up snacks in human fat – is this what we’ve come to?

by Alicia Kelso — Editor, QSRWeb.com

A Dutch television show is taking food experimentation to an uncomfortable level.

Erbert & Gerbert's kicks off anniversary with deep discount

January 18, 2013

Erbert & Gerbert's Sandwich Shop is turning 25 this month and to celebrate, the chain is offering classic sandwiches for $2.25 from opening to 3 p.m. on…