The service sucked, but that new logo looks great

by Nate DaPore — President and CEO, PeopleMatter

A great marketing campaign is only part of the equation for a successful business.

Arby's announces major franchise deal

July 11, 2012

Arby's Restaurant Group Inc. has announced the sale of 51 company-owned locations and extensive development rights for Dallas/Fort Worth to Guillermo…

Taco Bell gets creative with QR code to promote Cantina Bell menu

July 11, 2012

Taco Bell was an early adopter of QR coding within the quick-service segment, but now the chain is adding some creative flair to its mobile promotions.

Dunkin' Foundation awards more than $127K to nonprofit groups

July 11, 2012

The Mid-Atlantic Chapter of The Dunkin' Donuts & Baskin-Robbins Community Foundation (DDBRCF), comprised of local franchise owners and Dunkin' Brands…

Food associations voice opposition to new dairy supply program

July 11, 2012

Several national food trade associations have voiced their opposition to a new dairy program designed to periodically limit milk production that is included in…

White Castle exec, NRA hit Capitol Hill to testify against health care law

July 11, 2012

On Capitol Hill Tuesday afternoon, the National Restaurant Association expressed concerns about the Patient Protection and Affordable Care Act's (PPACA…

Jersey Mike's beverage cups highlight non-profit partners

July 11, 2012

Jersey Mike's Subs is hoping to educate and inspire its customers nationwide this summer, while boosting the visibility of non-profit organizations with…

Wendy's introduces Son of Baconator cheeseburger

July 11, 2012

Wendy's has introduced a new burger specifically designed for bacon lovers. The Son of Baconator features thick, center-cut Applewood Smoked Bacon on top of…

Will Instagram become a more effective marketing tool than Facebook?

by Alicia Kelso — Editor, QSRWeb.com

Brands are stepping up their photo-based campaigns.

Some chains getting head start on menu transparency

by Betsy Craig — pres, menutrinfo.com

Some chains, while they don't necessarily offer allergen-free dining experiences, do let you know what's in their dishes in a clear, concise manner so diners…

Delphi Display Systems introduces new wireless headset system

July 10, 2012

Delphi Display Systems Inc. has announced the launch of its Insight Inform wireless drive-thru headset system, which is the latest component of Delphi's…

Survey: Most consumers use restaurant discounts while traveling

July 10, 2012

According to the newly released 2012 Restaurant.com Annual Dining Destinations and Deals survey, 61 percent of consumers planning a vacation said they search…

Baskin-Robbins marks National Ice Cream Day with Twitter sweepstakes

July 10, 2012

To help celebrate National Ice Cream Day, Baskin-Robbins is holding a Twitter sweepstakes July 15 to give ice cream lovers a chance to win $260 in…

Dunkin' Donuts' introduces egg bagel, jalapeno spread

July 10, 2012

Dunkin' Donuts has introduced new Egg Bagels to its menu lineup. Served oven-toasted, the new Egg Bagel features a soft, chewy inside, with an egg flavor.

Rocky Mountain Chocolate Factory posts record revenues

July 10, 2012

Rocky Mountain Chocolate Factory Inc., which franchises and operates chocolate and self-serve frozen yogurt stores and manufactures an extensive line of…

California McDonald's celebrates surfer Lakey Peterson

July 10, 2012

Central Coast McDonald's restaurants are hosting the "Catch the Waves with Lakey Peterson" Sweepstakes.

Jack in the Box signs Brad Paisley for marketing campaign

July 10, 2012

Brad Paisley is now appearing alongside Jack Box in a TV commercial promoting the All-American Jack Combo at Jack in the Box restaurants.

A new frontier: Desktop dining

by Darrel Suderman — President, Food Technical Consulting

The opportunity for new product and packaging innovation in the Desktop Dining category has never been greater.

New Zealand KFCs rolling out kiosks

July 9, 2012

New Zealand KFC locations are deploying kiosks this year to speed up ordering, according to the Nzherald.com.

Recipe development efforts increase in childhood obesity fight

The foodservice industry is making healthy strides when it comes to serving nutritional meals to children.