News
ACS, McDonald's extend IT services contract
January 24, 2010
McDonald's Corp. has signed a five-year information technology contract extension with Affiliated Computer Services Inc. (ACS), furthering ACS' existing six-year relationship with McDonald's, the company has announced.
ACS will continue to provide a full portfolio ofmanaged IT servicesincluding:
- Service desk, user access, executive support and security administration
- Desktop support and engineering
- Messaging services
- Mainframe/ midrange server support and engineering
- Networking operations and engineering
- Datacenter facilities management
ACS also will provide McDonald's with an end-to-end application performance monitoring service. The solution will enhance the diagnosis of performance issues across the core technology stacks, and support planning and infrastructure readiness. Additionally, it will support the development, testing and quality assurance processes as well as production operational performance.
"Sourcing has been a key component of our strategy to enable and empower our business. The extension of the ACS agreement is a sign of our further commitment to this strategy and to all the positive benefits we've received from our relationship with the ACS team," said Chris Millington, vice president and chief technology officer for McDonald's, in a news release. "The future commitment of ACS to the McDonald's technology roadmap will continue to push us forward in our technology journey. We look forward to the continued successes we have achieved with all our sourcing partners."
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