Technology

Jack in the Box modernizes POS system with Qu

Image: Jack in the Box

January 7, 2026

Jack in the Box has completed a systemwide rollout of a POS platform across its more than 2,100 restaurants.

The California-based QSR company chose Qu's uniformed commerce platform, according to a press release.

Through its "Jack on Track" plan, and shift to an asset-light model, the company is simplifying its business, improving financial strength and investing in technology that enables operational agility, digital expansion and long-term resiliency.

Qu's platform is already delivering measurable impact:

• Higher check averages driven by digital kiosks and smarter upsells.
• Training time cut by more than half, reducing onboarding from days to hours.
• Stronger uptime, with restaurants able to operate through network or cloud outages.
• Real-time visibility into sales, inventory, and performance for franchisees and corporate leaders.

"With the help of WWT, we rolled out a modern POS to more than 2,100 restaurants in just 15 months. That pace is almost unheard of in QSR," Doug Cook, chief technology officer at Jack in the Box, said in the release. "Qu's platform gives us the speed and stability we need to pivot quickly, innovate faster, and operate without disruption."

Amir Hudda, CEO of Qu, said uptime is critical.

"For a brand operating at Jack in the Box's volume, uptime is critical," Hudda said in the release. "We built this platform to withstand the real-world challenges restaurants face daily, from unreliable Wi-Fi to rapid shifts in digital demand, so teams can keep serving guests under any conditions."

Jack in the Box has approximately 2,135 restaurants across 21 states.