Marco's names COO

Marco's Pizza has promoted its EVP of operations and former Burger King executive, Tony Libardi to chief operations officer, a news release said. In the new role, both marketing and employee engagement will now be under Libardi's direction. He is also still overseeing the brand's learning and development activities, a news release said. Libardi has  been at the company for nearly three years, a time marked by 12 consecutive quarters of same-store sales growth. 

 

Libardi will oversee a staff effort to implement several new best practices to pair the chain's Better Pizza philosophy with an equal Better Guest Experience emphasis. This initiative includes a new work flow design, e-learning platform and improved hiring and retention practices.

 

"As we continue to experience rapid growth, constantly improving and perfecting our guest experience for our customers is of chief importance for our brand,"Libardi  said. "We’ve been working on these new operational practices and fine-tuning them for years. Our employees and partners will appreciate the simplified and more accessible flow that our new system brings.”

 

Libardi is also a 10-year veteran of Burger King, where he led about 750 locations with $900 million in annual sales. During his time there, Burger King saw a 6.5 percent sales increase and a 35 percent restaurant profitability increase.