April 9, 2012
Pennant Foods, a Wendy's franchisee that operates 90 restaurant locations in Southern California and Eastern Tennessee, recently signed on with WyckWyre to source better applicants and to utilize WyckWyre's prescreening feature for potential hirees. The feature allows employers to focus on the highest quality candidates for job openings.
With WyckWyre, each applicant is put through a series of "yes/no" questions, and a long-form, written-response interview, allowing for a comprehensive review of the candidates' skill sets. The questions also target the culture of the Wendy's brand to review the applicant's ability to fit into everyday operations.
The move from Pennant comes after other Wendy's franchises signed on with WyckWyre, including The Briad Group, First Sun Management Corp., Parco LTD, Wendy's of Bowling Green, All-Star Management and more.
The easy-to-use applicant tracking system is geared specifically toward the restaurant industry, and is ideal for larger franchisees.
"It's a big movement that many human resource departments are reporting," said Lisa DiVirgilio, WyckWyre's marketing manager. "There is a definite need to take hiring online to not only streamline the process, but to reach a broader base of applicants when posting positions. Just having paper applications isn't cutting it anymore."
According to DiVirgilio, Wendy's franchisees have reported that the virtual interview's long-form written responses are extremely valuable to them during the hiring process, and save them about four to six hours per hire on average.
"WyckWyre has given us the opportunity to go out and source people from different avenues. The quality of applicant has been significantly stronger," said Ed Anderson, Wendy's franchisee and Wendy's Quality Supply Chain Co-Op (QSCC) board chairman.
Other franchisees, including from Dunkin' Donuts, Burger King, CUPS Frozen Yogurt, Energy Kitchen, Sonic, Applebee's, Holiday Inn and Comfort Suites have also added the WyckWyre recruiting solution.
Read more about staffing and training.