STRATEGIC PARTNERS
September 11, 2011
Weilbaecher Enterprises Inc., a Savannah, Ga.-based Popeye's Louisiana Kitchen franchisee, has deployed NCR's RealPOS 25 point-of-sale terminals, running Documentor POS software, in its three restaurants.
The sale and installation of the solution was handled by NCR channel partner Documentor POS, a supplier of technology systems and services for quick-service restaurants.
NCR's integrated, touchscreen POS terminal is retail-hardened to meet the restaurateur's demanding environment and replaces a legacy keyboard system.
Since its installation, the franchisee has already seen higher order accuracy and increased cashier productivity, benefitting customers with reduced wait times and improved service levels.
The Documentor POS software provides Weilbaecher Enterprises with a range of new business reporting functionality and further streamlines back-office tasks, such as menu or pricing changes.
"Installing the new NCR terminals was fast and easy, and we were able to train our associates very quickly," said Kerry Weilbaecher, owner, Weilbaecher Enterprises. "The touchscreen display simplifies order entry and enhances accuracy and our customers appreciate the added convenience of the integrated credit card design."
Ready for front-counter or drive-thru service, the NCR RealPOS 25 operates without requiring a cooling fan. Quick access to internal components and diagnostic indicators make it simple to install, highly serviceable and easy to use.
"NCR and Documentor POS look forward to helping Weilbaecher Enterprises further enhance the experience for customers while minimizing total cost of ownership with advanced retail technology," said Kathleen Curry, vice president, North America channel sales, NCR Corporation.
Read more about systems and technology.
