News

Subway co-op selects PeopleMatter’s employee onboarding platform

May 27, 2014

Subway’s franchisee-owned purchasing cooperative, The Independent Purchasing Cooperative, has partnered with workforce talent management provider PeopleMatter to deploy "You're Hired," an online employee onboarding module, to more than 29,000 Subway locations throughout North America.

According to a news release, the platform is accessible through real-time integration with My Subway Career, IPC's online applicant tracking system.  The system allows managers and new hires to complete onboarding tasks electronically – including I-9s, E-Verify, W4s, state and provincial tax documents, franchisee specific documents and employee handbook review.  "You're Hired" allows managers to upload onboarding content and edit workflows.

The new process helps Subway franchisees transition their paper-based employee onboarding to the cloud, giving new employees the ability to access and complete tasks at their convenience from any computer or smartphone via the PeopleMatter app. Managers can track activities and manage workflows across all locations ensuring compliance and completion of documents, the release said.

"Our sole focus at IPC is to continually enhance franchisees' competitive edge in the marketplace," said Brian Wheeler, senior director of Franchisee Services for IPC. "Strategic partnerships with innovative technology companies like PeopleMatter support our franchisees' success by maximizing managers' time efficiency, reducing onboarding time and ensuring 100 percent compliance – all while providing an engaging onboarding experience to new employees."

"You're Hired" is currently in test with select franchisees in the Subway system, with a national rollout planned to U.S. franchisees by late summer, and Canadian franchisees by Q4.