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Uber, ChowNow partner to provide on-demand delivery

Uber and ChowNow, an online ordering and marketing platform for restaurants, are partnering to bring a delivery option to thousands of restaurants that use ChowNow for their online and mobile ordering.

October 20, 2015

Uber and ChowNow, an online ordering and marketing platform for restaurants, are partnering to bring a delivery option to thousands of restaurants that use ChowNow for their online and mobile ordering.

Uber is now offering its on-demand delivery service, UberRUSH, to ChowNow restaurant clients who want access to a reliable, affordable and easy-to-integrate "delivery-as-a-service" solution, said Chris Webb, CEO and co-founder of ChowNow. With this partnership, ChowNow clients will be able to plug UberRUSH right into their ChowNow online and mobile ordering.

"It's extremely difficult for most restaurants to introduce delivery into their operation due to cost, time and burdensome logistics. Many restaurants who are doing delivery are missing out on results and revenue because of poorly built infrastructures, lack of control, communication breakdowns, you name it," Webb said. "At the flip of a switch they'll be able to tap into a massive network of local delivery drivers and start fulfilling more delivery orders, more efficiently, while at the same time greatly reducing their costs. It's a brilliant opportunity for our clients, which is why we're so thrilled to partner with Uber."

In addition to expanded delivery options and lower costs, the ChowNow partnership with UberRUSH also gives restaurants complete control over their delivery operations. They can set their own delivery zones, adjust available delivery hours and decide how delivery fees are distributed on each order, Webb said.

UberRUSH is currently available in San Francisco, Chicago and New York, with more cities coming soon.