QSRweb Podcast

Dine-in … delivery … drive-thru? Rave Restaurant Group president talks fulfilling diners' druthers today

Pizza customers are a finicky bunch, with some seeking a nice dine-in experience, others insisting on delivered pies and still more who want to pick up their food and go. Rave Restaurant Group and its assortment of pizza brands manages to deliver on all three expectations, according to President Bob Bafundo, but it's never easy.

April 12, 2019

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What's in this week's podcast ...

A growing share of restaurant industry news today revolves around the array of digital innovations that are taking the restaurant to the customer — whereever he or she is — as the off-premise arm of the business soars. This is perhaps even more the case in the pizza sector.

But on today's podcast, the president of the multi-pizza brand parent company, Rave Restaurant Group, Bob Bafundo, explains why he feels there will always be a place for casual dining in the category. Still, the company's brands —including Pizza Inn, Pie Five and the latest, PIE Express — are well positioned to cover the gamut of dining preferences thanks to leadership innovations that are satisfying customers and franchisees alike.

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