Integrating Self-Ordering into Restaurant Operations

Integrating Self-Ordering into Restaurant Operations

Self-Ordering kiosks offer benefits at multiple levels of the restaurant’s operations; beyond organic order size growth and increased efficiency, today’s customers have come to rely on a consistent experience, accurate ordering, personalized levels of social engagement and convenience.

Type: White Paper

Sponsor: ADUSA, Inc.


10 Ways to Save Money and Grow Your Business with Revel's iPad POS

10 Ways to Save Money and Grow Your Business with Revel's iPad POS

Considering a new Point of Sale system? Did you know an iPad POS system can do much more for your business than just processing customer payments? 

Type: White Paper

Sponsor: Revel Systems


Guide to Enhancing Your Restaurant

Guide to Enhancing Your Restaurant

Owners and operators of foodservice businesses are facing mounting pressure in today’s marketplace. Increasing competition, evolving consumer needs,and growing overhead costs are challenging restaurateurs to find new ways to stay ahead of the curve without sacrificing margins. Is it possible?

Type: White Paper

Sponsor: Revel Systems


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FEATURES


As QSRs rush to deliver, watch out for this costly oversight (Part 1 of 2)

As QSRs rush to deliver, watch out for this costly oversight (Part 1 of 2)

Delivery has become something of a QSR panacea lately as increasing numbers of consumers opt to eat in the office or at home. But, before jumping on board this "bus", brands need to consider some of the inherent challenges and federal laws that apply when employing delivery drivers.

What the AR burger waiting in the wings could mean for QSRs

What the AR burger waiting in the wings could mean for QSRs

One company is working to push menu boards into the future through a glasses-free augmented reality experience called HoloLamp, which delivers virtual menu items to customers.

Cousins Subs focuses on making 'local' central to the brand

Cousins Subs focuses on making 'local' central to the brand

It's a truth that reveals itself over and over again that sometimes the best of everything can be found right in your own backyard. When it comes to that notion and the ever-growing foodservice industry's emphasis on local sourcing, the Wisconsin-based sub brand, Cousins, stands as a shining, dairy-dipped example of this subject in action.

2 tough, techy kitchen challenges QSR operators must consider

2 tough, techy kitchen challenges QSR operators must consider

By Charlie Lewis Culinary Supply Chain Specialist/Consolidated Concepts Amidst all the talk of tech and the online world we occupy today, the QSR kitchen is rarely mentioned. Make no mistake though, the kitchen and the people who make it work...

McDonald's Virtual Pit Crew Experience had what it takes to 'Elevate' customer experience. Does your brand?

McDonald's Virtual Pit Crew Experience had what it takes to 'Elevate' customer experience. Does your brand?

Has your brand "elevated" the customer experience in a new and different way? If so, why not pit what your QSR has accomplished against the very best in the business world by entering the Interactive Customer Experience Association Elevate Awards this coming June in Dallas?

Great 'Tech-spectations': What to expect when your QSR gives customers the tech they expect

Great 'Tech-spectations': What to expect when your QSR gives customers the tech they expect

Your customers are a bit like very engaged parents: They have expectations. That is particularly true today when it comes to the tech your QSR offers to stay engaged and to keep them coming back for more.

Emerald Isle burger joint ready to 'rocket' to new markets

Emerald Isle burger joint ready to 'rocket' to new markets

The burger joint is evolving at relative lightening speed for business. And if the story of one Irish burger joint is representative, this trend toward higher-end, healthful brands is far from just a U.S. phenomenon.

Flash Focus: Getting an edge in ultra-competitive QSR market with great 'gadgetry'

Flash Focus: Getting an edge in ultra-competitive QSR market with great 'gadgetry'

The ultra-crowded, nearly constantly changing QSR market demands not only savvy and quick action, but innovation like never before. In that vein, one pizza restaurateur offers a great example of how to employ really innovative gadgets with multiple business purposes to get an edge over the  competition.

The QSR transformers: 7 technologies changing the business

The QSR transformers: 7 technologies changing the business

We are in the middle of a tech revolution that has turned solutions that were once only imagined into today's QSR necessities and it's transforming the business from the ground up.

7 tech-y ways to lighten the load on QSR managers' plates

7 tech-y ways to lighten the load on QSR managers' plates

Some forward-thinking brands are already using comprehensive workforce management solutions to automate time-consuming, error-prone efforts related to time and attendance, scheduling, leave management and other employee-facing processes.

A&W: Growing again by returning to its 'roots' and root beer

A&W: Growing again by returning to its 'roots' and root beer

For the first time in recent memory last year, longtime QSR brand, A&W, began growing again and thriving and much of the credit goes to the man who embodies the brand, CEO Kevin Bazner.

The benefit-boosting, pitfall-prevention guide to mobile ordering and payment

The benefit-boosting, pitfall-prevention guide to mobile ordering and payment

Ordering online or via app is reshaping the QSR landscape. But these features come with potential pitfalls, as well as promises of more business. Here are some pointers on avoiding the problems and enhancing the benefits.

3 game-changing digital menu board decisions for QSR leaders

3 game-changing digital menu board decisions for QSR leaders

Digital menu boards can be marketing dynamite for a well-run QSR, but only if leadership makes wise decisions around these 3 key components of the system chosen for their brands.

Which food news stories changed QSR customer behavior most this year?

Which food news stories changed QSR customer behavior most this year?

What were the top food news stories of the year and why should restaurateurs pay attention?

Hopdoddy, restaurant designers discuss the ROI of redesign

Hopdoddy, restaurant designers discuss the ROI of redesign

Great restaurant design can yield tremendous return on investment if you and your design team really understand how to tell your story, prioritize your spend and even break a few rules.

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Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.

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