[WEBINAR] How Self-Order Kiosks Improve Restaurant Operations & Bottom Line

[WEBINAR] How Self-Order Kiosks Improve Restaurant Operations & Bottom Line

Self-order kiosks have taken the restaurant and quick service industries by storm. In this webinar, Appetize Technologies discusses the ways in which self-order kiosks can assist your restaurant. Download now!

Type: Webinar

Sponsor: Appetize Technologies Inc.


Potbelly Case Study

Potbelly Case Study

PotBelly is connecting with customers outside of their brick-and-mortar restaurants. See how their new website creates a welcoming, user-friendly experience while exceeding expectations of today's evolving customers.

Type: Case Study

Sponsor: Fuzz Productions


The Evolving Customer Experience: How to Connect with Guests in a Meaningful Way

The Evolving Customer Experience: How to Connect with Guests in a Meaningful Way

Increased crowding and competition are forcing restaurants to quickly cook up new ways of doing business. Serving mouthwatering food, perhaps once the central ingredient in a restaurant’s recipe for success, is now just one must-have among many.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


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FEATURES


Wendy's, Jimboy's, Pita Pit leaders share tips on supplier best practices

Wendy's, Jimboy's, Pita Pit leaders share tips on supplier best practices

At the Restaurant Franchising & Innovation Summit in Louisville this month, Jimboy's Tacos North America CEO Bob Anderson, Pita Pit CEO Peter Riggs and Wendy's Quality Supply Chain leader John Inwright spoke candidly about best practices in working with suppliers to drive brand sales and profits.

Menu labeling law enforcement starts May 7: Last-minute checklist

Menu labeling law enforcement starts May 7: Last-minute checklist

With full FDA backing this year, menu labeling regulations will be enforced starting, Monday, May 7. These five last-minute status checks will help you ensure you're ready.

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out took top honors as customers' favorite QSR and burger chain, while convenience store, Wawa, landed in the No. 1 slot for best fast food sandwiches, according to a consumer study by Market Force.

Freshii founder tells how missteps can be key teachers on path to success

Freshii founder tells how missteps can be key teachers on path to success

Although Freshii has reported one of the industry's highest same-store sales for the last four years, CEO Matthew Corrin told a crowd at this year's Restaurant Franchising & Innovation Summit in Louisville that he had a few missteps along the way to growth. Hard lessons, he said, are key to any brand's path to success.

On the QSR operator's radar now: Robotics, 3D printing, blockchain

On the QSR operator's radar now: Robotics, 3D printing, blockchain

International Food & Beverage Technology Association president tells restaurateurs why it's critical to keep their eyes on robotics, 3D printing and blockchain tech now.

Sonic store gets smoked out by drive-thru customers

Sonic store gets smoked out by drive-thru customers

Mississippi manager refuses to serve customers smoking weed at the drive-thru.

Church's formula for sales success: Mystery shoppers + competitive upselling

Church's formula for sales success: Mystery shoppers + competitive upselling

Church's saw a golden opportunity in its value meal program that made clever use of a mystery shopping program to get employees up to speed quickly on the art of the upsell.

Sign of the times? QSR signage that 'knows' what you'll order

Sign of the times? QSR signage that 'knows' what you'll order

Drive-thru and other types of restaurant digital signage is —like a lot of things today — getting smarter nearly by the second, and that could signal some new customer connection opportunities ahead that  will be particularly well-suited for quick-service restaurant operators.

Jersey Mike's keeps its eyes on the people behind the pies

Jersey Mike's keeps its eyes on the people behind the pies

Sometimes a brand's best potential franchisee "pickings" are already operating entirely different — though operationally similar — types of restaurants.

How Restaurants Can Benefit From API

Simply put, API (Application Program Interface) is the software that allows applications to perform specific functions required for the whole system to operate. Open API, as opposed to private API, is publically available for developers to access and create innovative applications that enhance the core product.


Top loyalty program pain points to know before you press 'Go'

Top loyalty program pain points to know before you press 'Go'

As businesses look for ways to build closer relationships with customers, the use of loyalty programs can be an effective strategy. But it's important to find out what consumers really want in your program.

Four steps on the path to QSR digital signage success

Four steps on the path to QSR digital signage success

The difference between success and so-so in digital signage often boils down to whether your brand has created a truly unique user experience with the technology. Follow these steps on your path to making a powerful difference with your digital signage.

$200 billion in restaurant sales are moving: Is your brand riding along?

$200 billion in restaurant sales are moving: Is your brand riding along?

Today's consumers now expect to engage with restaurants in an on-demand fashion, so restaurants must now either meet those expectations or lose business.

QSRs must know ups 'n downs of apps to adapt

QSRs must know ups 'n downs of apps to adapt

Like all technology, restaurant app development grows exponentially. But consumers' demands of those apps grows at least as quickly, with diners always seeking more speed, convenience, quality and value.

Women in the Lead: 4 QSR leaders improving the industry

Women in the Lead: 4 QSR leaders improving the industry

Sage words from four female QSR leaders in the wake of Thursday's International Women's Day event, including leaders from Checkers & Rally's, Cousins Subs, Subway and White Castle.

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Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.

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