Grow Your Business in 10 Simple Steps

Grow Your Business in 10 Simple Steps

An exciting guide for entrepreneurs who struggle to expand and innovate. In 10 steps you’ll learn how to use simple digital TV screens to scale your business and achieve the goals you’ve set for it.

Type: eBook

Sponsor: Kitcast Inc.


[WEBINAR] How Dunkin' Keeps Us Running Back For More

[WEBINAR] How Dunkin' Keeps Us Running Back For More

In this webinar, Paytronix Systems and QSRweb.com provide an overview of the Dunkin' Donuts Perks customer experience program. Download now!

Type: Webinar

Sponsor: Paytronix Systems, Inc.


Improving Restaurant Operations with Artificial Intelligence

Improving Restaurant Operations with Artificial Intelligence

Restaurant operators often try to gather information about their businesses by seeking customer feedback, but the process is plagued by low response rates and limited insight. The combination of SMS and artificial intelligence can solve those challenges.

Type: White Paper

Sponsor: Chatter Research


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FEATURES


Pei Wei, Kizuki, Curry Up Now discuss the challenge of showing up in unbranded search

Pei Wei, Kizuki, Curry Up Now discuss the challenge of showing up in unbranded search

Three fast casual Asian-centered restaurant brands took to the stage Monday afternoon at the Fast Casual Executive Summit in Seattle to talk about the profitable digital landscape that most diners occupy today during those hunger-panged moments before deciding where to eat - the unbranded search.

How UK's Leon redefined the fast food industry

How UK's Leon redefined the fast food industry

Leon Restaurants Co-Founder Henry Dimbleby shares insight on how he and John Vincent set about redefining fast food into "fast food focused on good living and healthy eating."

The data differences that put QSR customer engagement on steroids

The data differences that put QSR customer engagement on steroids

Though the basic dynamics of the dining experience are pretty much the same as they've always been, any competitive QSR brand today knows data is the difference now. But knowing how to use the data collected and integrate it optimally with your systems is key.

White Castle, Cinnabon, Your Pie: Travelers along the 'alternate revenue' stream

White Castle, Cinnabon, Your Pie: Travelers along the 'alternate revenue' stream

Increasingly, QSR brands see the need to expand their revenue universes by creating retail products that can not only add a new source of revenue, but also get the brand out in front of the eyes of potential new customers. This two-part series explores the experiences of three brands at different stages of the retail product business.

Subway's way through the storm: Solid plans making recovery easier in hurricane's wake

Subway's way through the storm: Solid plans making recovery easier in hurricane's wake

Several years ago, Subway worked to develop a disaster protocol in partnership with the American Red Cross. The result of all that pre-planning proved itself in spades in the aftermath of one of North Carolina's nastiest hurricanes in decades.

The restaurant labor solution staring us in the face: Older adults

The restaurant labor solution staring us in the face: Older adults

Baby boomers — who some may now refer to as older adults in the 55- to 72-year-old age range — offer restaurant brands a solution to the industry's current hiring and retention conundrum. Plus, they come to jobs with more flexibility, customer engagement skills and even stronger levels of technological capabilities

QSR website access suits surge: Are you prepared?

QSR website access suits surge: Are you prepared?

California employment litigation attorney, Brian E. Cole II sees website accessability lawsuits soaring, often with QSR brands in the defendant's slot. In this article, he summarizes what's happening in courts nationwide and how QSRs can ensure they stay out of court and fine-free.

White Castle 'slides' into fast food history with 'Impossible' feat today

White Castle 'slides' into fast food history with 'Impossible' feat today

One of the oldest traditional "fast food" burger brands, White Castle, today leapt headlong into new territory by officially becoming the first national truly quick-service brand to offer the non-meat Impossible Burger (in this case Impossible Slider, of course) at all its system stores nationwide.

Scoring big with QSR customers this pro football season

Scoring big with QSR customers this pro football season

With week No. 1 of the current professional football season in the rearview mirror, QSR operators must have an action plan for capturing American football fans' hearts and pockets in the months ahead.

QSR operators' digital signage life extension planner

QSR operators' digital signage life extension planner

Digital signage is almost daily becoming more affordable and functional, but the fact remains that it's still a costly part of the QSR business. The good news is you can make it last long and live a happy life of delivering for your brand if you follow the three suggestions in this article.

They like email, billboard ads: Surprise! It's Gen Z

They like email, billboard ads: Surprise! It's Gen Z

Gen Z: If you were expecting just a more exaggerated version of the super-digital millennial, prepare to have your eyes opened.

Don't let the straws break a QSR operator's back: Prepare now for a plastics-free world

Don't let the straws break a QSR operator's back: Prepare now for a plastics-free world

Non-biodegradable plastic is everywhere and that's a big problem that has the QSR sector abuzz with how to transition out of their disposable plastics. But before your brand leaps, make sure you look over some of these potentially money- and image-saving items to consider in your transition away from plastic goods.

KFC cuts back-of-house training time 75% in North American tests

KFC cuts back-of-house training time 75% in North American tests

KFC has begun testing a system in the U.S. that cuts back-of-house employee training time down from four or five weeks total, to just one week, according to the brand's chief digital officer who has overseen initial deployment of the chicken chain's new voice training.

QSR revenue source with many happy returns: Tapping into office-based networks

QSR revenue source with many happy returns: Tapping into office-based networks

Reliable revenue is the name of the game in creating stability in the highly competitive QSR sector. Fortunately, one of the best sources of regular business is actually right outside your restaurant door.

McDonald's invests billions into kiosk-heavy remodels in 6,000-plus US stores

McDonald's invests billions into kiosk-heavy remodels in 6,000-plus US stores

McDonald's Corporation is spending $6 billion to revamp more than 6,000 stores throughout the U.S. in hopes of transforming itself into an efficiency expert's dream brand.

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Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.

QSR Industry News