QSRweb Podcast

Firehouse Subs CEO on surging sandwich sector quality + pleasant surprises

Sometimes — when the restaurant gods are smiling on a brand — a new store prototype not only delivers on its objectives, but produces a whole new benefit or two as well. Such has been the case for the growing Firehouse Subs brand, which is among the many subjects CEO Don Fox shares in this QSRweb podcast.

December 6, 2019

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Podcast Summary

In a tumultuous sub sandwich category, that has seen its share of fatalities and near-deaths in recent years, Florida-based Firehouse Subs has not only survived,

Firehouse Subs CEO Don Fox (Photo provided).

but thrived. In fact, today a new store prototype is giving the brand great momentum into the Roaring '20s that are just about to start.

And though the restaurant industry is thoroughly smitten with all things carry-out and delivery, Firehouse's new store design has had a kind of weird, but wonderful side effect of increasing dine-in dine-in business as well. That's among the many topics and takeaways from this one-on-one with Firehouse Subs' very insightful CEO, Don Fox.

Editor's note: Are you a QSR executive with a great story to tell about your brand, including challenges taken on and lessons learned as well as big wins and industry insights? Shoot an email to QSRweb Editor and Podcast Host Shelly Whitehead at editor@QSRweb.com.