Nestlé: Co-creating the future of breakfast

Building a global insight community for the largest food and beverage company in the world

Presented by Service Management Group

Hidden Profit Loss in Multi-Unit Restaurants

Multi-unit restaurant brands often lose profit not from major cost swings, but from small, inconsistent daily decisions across locations. This eBook reveals…

Presented by SynergySuite

Digital in the Drive-Thru: Designing Outdoor Experiences for QSR Brands

Digital menu boards at the drive-thru are no longer a luxury. In today’s competitive QSR landscape, they’ve become a requirement.

Presented by DSA Signage

Chaos to Consistency: The 2026 Guide to Building Bulletproof Restaurant Operations

Miso Robotics is transforming commercial kitchens with AI-powered automation that increases speed, consistency, and profitability. Through intelligent robotics…

Presented by Miso Robotics

The 10-25 Unit Playbook: Scale Without Chaos

Unlock the proven systems top restaurant operators use to scale without chaos. If you’re stuck juggling fires across 10–25 locations, this guide shows you the…

Presented by SynergySuite

Refresh your XM strategy with this clear, practical checklist

A simple visual guide to help strengthen your customer and employee experiences.

Presented by Service Management Group

Unlock New Customers: Leverage Delivery Aggregators for Restaurant Growth

A food delivery aggregator solution can provide significant return on investment because it’s an online platform that simplifies delivery operations for…

Frontline first: Connecting employee and customer experience for stronger results

Learn how a connected employee and customer experience can boost engagement, loyalty, and performance.

Presented by Service Management Group

Pizza Brands to Watch in 2026

Dominating the landscape is a shift toward “experiential” and “fusion” dining, where classic pepperoni is being challenged by global flavors like…

Presented by PizzaMarketplace.com

Top 10 Trends in Restaurant Technology

As the restaurant landscape evolves, operators increasingly rely on technology to remain profitable and deliver an outstanding guest experience.

Presented by Oracle

Emerging Sports, Emerging Restaurant Opportunities

Sports that may have been overlooked in the past are capturing the public’s imagination and creating fresh opportunities for restaurant operators. These new…

From Pilot to National Presence in 5 Years with CloudKitchens

Hawaiian Bros has grown from a single pilot to a national brand—thanks to a strategic partnership with CloudKitchens. Known for its fresh, craveable Plate…

Presented by CloudKitchens

Maximizing Efficiency with Managed Services

Outsourcing cash management processes can help overcome operational challenges, reduce risk, and increase bottom-line.

Presented by Cash Connect

Small restaurants, big impact: Why mom-and-pop eateries still matter

Despite the presence of national restaurant chains, research consistently shows diners form their most-lasting and meaningful memories in independently owned…

Tackling Property Damage in Quick-Service Restaurants

While their operational model is optimized for speed and efficiency, QSRs face a significant yet often overlooked challenge: property damage caused by customer…

Modern Food Compliance for Restaurants Made Easy

Label smarter, serve safer, and improve efficiency with linerless label solutions.

Presented by Star Micronics America

Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI

Labor is your most significant controllable cost—but leveraging labor as a growth driver is more complex than ever. Enter labor forecasting 2.0: an AI-driven…

Smart Labeling for Growing Restaurants: Boost Speed, Accuracy & the Guest Experience

In this session, we showed how smarter labeling at every station helps you reduce errors, speed up service, and create a more consistent guest experience…

Presented by Star Micronics America

Pollo Campero partners with SMG to deliver unforgettable customer experiences

The power of combining a tradition of service and hospitality with strategic customer experience management

Presented by Service Management Group

How Big Chicken Is Using Guest Feedback to Fuel Franchise Growth

Big Chicken uses Ovation to identify system-wide issues and improve the guest experience across its growing franchise network. By catching trends like missing…

Presented by Ovation Up, Inc.