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Case Study

Nestlé: Co-creating the future of breakfast

April 1, 2026

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Overview

Nestlé Cereals’ mission is to make breakfast better for families across the globe. A leading global breakfast cereal company, they are the name behind some of the world’s most iconic breakfast cereal brands, such as Nesquik, Cheerios, Fitness, and Chocapic, to name a few.

Aim

Create multiple insight communities across key global markets to enable quick-turnaround and targeted insight into consumer attitudes, behaviors, and motivations.

Strategy

SMG provides Nestlé Cereals with an always-on community of thousands of engaged consumers in 7 international markets across Europe, APAC, and Latin America to co-create new brand positioning, advertising creative, activation ideas, and product concepts.

"Everybody, from the CEO down, is engaged in the program and is engaging with consumers on a regular basis."

-Simon Pollock, VP Consumer Insights, Nestlé Cereals

About The Sponsor

SMG

Delivering the future of Unified Experience Management®

SMG delivers the future of Unified Experience Management, turning BX, CX, and EX insights into real-time action through Ignite®, our AI-native platform, and a unique software with a service (SwaS) approach.

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