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Commentary

6 benefits of self-service QSR technology

Beyond QSRs, today's customers are seeking self service and contactless payment at all types of restaurants.

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1 QSR's approach to reclaiming the post-pandemic customer

by Chris Lybeer — Chief Strategy Officer, Revel Systems

For many restaurants, third-party delivery helped in a pinch during the early part of the pandemic, but now may be the time for new solutions for reclaiming…

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Pandemic hasn’t tempered coffee’s popularity

by Amanda Puppo — CEO, MarketReach Inc.

The coronavirus has resulted in more coffee being consumed at home, but convenience services operators need to offer the products people want to boost at-work…

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How self-service can make restaurants omnichannel retailers

by Ben Wheeler — President, KioskGUY.COM

Fully opted-in loyal restaurant customers would jump at the chance to get their order started long before they wait to get to a speaker box. Self-service…

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QSR digital signage dollar-savers

A limited budget doesn't have to limit the impact of your QSR's digital signage. Follow these guides to save big bucks on your signage, even as you amp up its…

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Study names Arlington, Virginia, as best city to open a restaurant

The Washington D.C. area dominated the top of the list with D.C. and Arlington ranking No. 3 and No. 1, respectively.

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2019 QSR lifesaver: Clever, competitive use of tech

by Richard Traylor — Writer, WebstaurantStore

There are early signs it may be a tough year for foodservice, including QSRs. But one veteran industry observer believes both established and emerging…

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QSR digital signage decision-making: 8 key queries for your vendor

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A good vendor should be able to answer these questions regarding a digital signage deployment.

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Brand strength: CEO says it's NOT in the numbers

What makes a brand a powerful force in a crowded QSR field? While the assumption in the restaurant industry has always been that the really strong brands are…

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Keeping your kiosks out of thieves' reach

With the rapid addition of internet-connected technologies that touch the same network as the point-of-sale system, new opportunities for credit card data…

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Training the trainers: Jersey Mike's, Chipotle, others discuss training 'trade secrets'

by Cherryh Cansler — Editor, FastCasual.com

Executives from Chipotle, Jersey Mike's, Holler & Dash and Rise Biscuits Donuts will weigh in on how and when to upgrade training methods.

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The restaurant labor solution staring us in the face: Older adults

by Matt MacInnis — Founder & CEO, Inkling

Baby boomers — who some may now refer to as older adults in the 55- to 72-year-old age range — offer restaurant brands a solution to the industry's current…

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Delivery driver crime: The restaurant industry problem nobody talks about

by S.A. Whitehead — Food Editor, Net World Media Group

With restaurant online ordering expected to reach $365 billion by 2030, it's little wonder delivery driver is one of the hottest jobs around. But there's a…

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QSR operators' digital signage life extension planner

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital signage is almost daily becoming more affordable and functional, but the fact remains that it's still a costly part of the QSR business. The good news…

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The QSR Delivery Decision: 5 factors to know before you hit the road

The road can be paved with gold for QSRs who successfully implement food delivery. But the key word there is "successfully." Before you take your brand on a…

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The digital signage trifecta: 3 key pre-deployment decisions

Three key considerations you must know before you go headlong into your new or next digital signage solution.

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2 ways to 'lengthen' loyalty without cutting into your bottom line

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Mirus' Dave Bennett highlights what you and your brand can do to maximize the benefits of your loyalty program.

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Are you an invisible QSR? The new requirements of online search

Yext Head of Industry for Food Service gives QSRs advice on how to make your brand show up for potential customers in these days of voice and image searches…

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Restaurant leadership stress: Save yourself, save your staff

by S.A. Whitehead — Food Editor, Net World Media Group

Wellness Expert Heidi Smith drew big crowds at the recent restaurant show in Chicago, all seeking her lessons on stress reduction for restaurant leaders.

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QSR payment options: Yes, customers really DO care ... a lot

Think your customers don't care much about the way they pay at your QSR? Think again. A new study shows this aspect of your operations can make a real…

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