What 2020's increasingly anxious QSR customer means for your brand

We Americans are a restless, anxious bunch these days, and QSRs are feeling the ripple effects of that fact. That's one of the primary findings of the data…

A&W promotions beef up leadership, franchising support

December 19, 2019

A&W Restaurants is growing its leadership team and support center on the heels of what the brand said is it's eighth consecutive year of systemwide sales…

Hardee's, Carl's Jr. go beyond 1 daypart with Beyond Meat

December 18, 2019

Hardee's and Carl's Jr. parent company, CKE Restaurants is expanding its partnership with Beyond Meat to include new all-day plant-based options nationally at…

Burger King makes holiday flight delays 'Impossible' ... kinda

December 18, 2019

Burger King is turning the inevitable into the "Impossible" this holiday travel season, when its Delay Your Way promises to give flight-delayed travelers free…

What wowed QSRweb readers in 2019

by S.A. Whitehead — Food Editor, Net World Media Group

From major C-suite changes at major QSRs, to everything and anything about the delivery game in quick-service, the top stories "of the year that was" on…

McDonald's adds tech to 'round up' purchases to support Ronald McDonald Houses

by S.A. Whitehead — Food Editor, Net World Media Group

You might call the position McDonald's recently found itself in something like "When the need-meeter needs help." Donations have been way down for Ronald…

Chick-fil-A wins, QSRs win bigger in most-loved brands report

December 9, 2019

Chick-fil-A may sometimes have controversy, but they also have very devoted customers, as is evidenced in Savanta's Top 100 Most Loved US Eating Out Brands…

How to (successfully) plant your brand's feet in meatless ground

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Meeting the meatless-alternative customer's growing demands for fantastic flavor, healthful ingredients and beautiful presentation can be especially…

Roy Rogers partners with Singer EVI for expansion-oriented kitchen improvements

December 5, 2019

Western-themed QSR, Roy Rogers Restaurants, has inked a partnership deal with Singer EVI to provide equipment fulfillment and kitchen design support for…

Burger King adding 103 Canadian locations in 5 years

December 5, 2019

Burger King Corp. has signed a area development deal with Canadian company, Redberry Restaurants to develop 103 new locations of the chain in Ontario and…

QSR end-of-year campaigns roll out red (+ green) carpet for customers

by S.A. Whitehead — Food Editor, Net World Media Group

From white-bearded nutcrackers to coffee-scented candles, QSRs are whispering sweet little nothings into their customers' ears this time of year in the form of…

Sonic gets repeatedly cheesy with burger LTO

December 2, 2019

Triple the cheese, double the meat — that's the promise of Sonic's new Biggie Cheese, a super-dairy-fied burger that features two all-beef patties, three…

A&W opens new national learning center in Bluegrass State

November 26, 2019

This month, A&W is opening a new national learning center and prototype restaurant in Richmond, Kentucky, about 30 minutes east of its corporate…

White Castle will open 1st Florida store since 1960s

November 26, 2019

Eighteen months. That's how long White Castle said it will be before the privately owned chain opens its first Florida location since its Miami "Castle" closed…

McDonald's settles wage class action for $26M

November 26, 2019

Right on the heels of a suit filed in Illinois alleging McDonald's doesn't adequately protect its workers from customer violence, another suit — this one a…

McDonald's workers sue company for failing to protect them against violent customers

November 25, 2019

Seventeen McDonald's employees who are employed at 13 Chicago-area locations of the chain have filed suit against the giant QSR franchise company claiming that…

Mega-Burger King, Popeyes franchisee, Carrols Restaurant Group, names CFO

November 25, 2019

Burger King and Popeyes mega-franchisee, Carrols Restaurant Group, with nearly 1,100 U.S. locations of the chains, has named former Realogy Holdings Corp.

Former Burger King CEO assumes top job at Subway Monday

November 14, 2019

Former Burger King Holdings, Inc. Chairman and CEO John Chidsey will move into the CEO's office at Subway Monday as he officially begins his leadership of the…

Krystal announces 2 major leadership changes

November 14, 2019

The Krystal Company said today it is bringing in new leadership, while its current CEO and CFO are leaving the company. The burger brand named former Captain…

Carl's Jr., Hardee's parent names former Popeye's president as chief brand officer

November 14, 2019

Carl's Jr. and Hardee's parent, CKE Restaurant Holdings, Inc., has named former Popeyes President, North America Chad Crawford as its chief brand officer.