Taco Bell opens Defy concept unit

June 8, 2022

The long-awaited Taco Bell Defy restaurant has opened in Brooklyn Park, Minnesota. The concept has a two-story model that delivers innovative technology and…

Creating Value in Your Loyalty Program

Through targeted ads in banks’ digital channels we help you identify opportunity, reach real people and pinpoint the true, incremental sales impact of…

Tropical Smoothie Cafe x SynergySuite Case Study

Learn how Tropical Smoothie Cafe is scaling with growth and empowering franchisees with the tools to become more profitable. Tropical Smoothie Cafe is using…

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A&W training program gives franchisees leg up

by Mandy Wolf Detwiler — Editor, Connect Media

A&W has a new training program designed to help franchisees get their footing before working in their own stores. The company has a new director of training…

2.4GHz Or 5GHz: Which Do I Need For My Small Business?

If you’re a small business owner, understanding the difference between traditional wireless bandwidth (2.4GHz) and the newer, highly popularized 5G (5GHz…

PDQ Long Island store features double drive-thru lane

May 18, 2022

PDQ, a chicken restaurant, has opened its second location on Long Island, New York and the store features the brand's first double drive-thru lane.

Cutting the POS Cable: POS Reporting from the Comfort of Your Couch

Moving to a cloud-based POS reporting and analytics system opens up a whole new world of deeper insights into your business and increased job satisfaction.

How to hire young employees

Hiring isn't easy for any business owner. Here's advice on hiring young crew members.

Hardee's, Carl's Jr. to get digital, physical overhaul

May 11, 2022

CKE Restaurants Holdings, Inc., parent company for Carl's Jr. and Hardee's, has announced a digital and physical transformation for its restaurants over the…

Adopting an Ecosystem Approach to Restaurant Technology

Relying on multiple vendors to implement a digital transformation can be a challenge. Working with a core technology ecosystem provider can simplify the…

Toppers Pizza leaders' epic road trip is all about gathering insight

by Mandy Wolf Detwiler — Editor, Connect Media

Scott Gittrich and his wife, Robin, are on a trip to visit all 71 stores in the Toppers Pizza franchise. Along the way they're holding town halls and meeting…

Examining all the benefits of high oleic soybean oil

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

High oleic soybean oil offers benefits to restaurants as well as dining customers, from nutritional aspects to extended fry life.

Digital Technologies Reshaping Restaurant Operations

Operators are increasingly using digital devices to improve service, help manage labor challenges and gather insightful analytics.

Taco Del Mar ready to grow with local focus, great food

by Mandy Wolf Detwiler — Editor, Connect Media

Taco Del Mar once had upwards of 300 stores. Now, wth just under 100, and new ownership, the brand is eager to grow with a local focus and great food.

Chipotle, Rally’s, Noodles & Company execs talk increasing drive-thru experience

by Mandy Wolf Detwiler — Editor, Connect Media

Drive-thru innovation and the customer experience was the focus of a panel discussion at the Restaurant Franchising and Innovation Summit held this month in…

Ghost Kitchens Give Restaurants New Life

To take advantage of the growing delivery segment while at the same time maximizing kitchen space, many restaurants have begun operating virtual brands, also…

Bonchon, Asian Box, Zoup Eatery leaders discuss hiring, retention best practices

by Mandy Wolf Detwiler — Editor, Connect Media

Hiring and retention remains a critical issue plaguing the restaurant industry today. A panel of experts at the Restaurant Franchising & Innovation Summit…

Original ChopShop, McAllister's, Mutt's Canine Cantina leaders share clever marketing tips

by Mandy Wolf Detwiler — Editor, Connect Media

A panel discussion at the Restaurant Franchising and Innovation Summit examined ways to market without breaking the budget.

Examining alternatives to raising menu prices

by Mandy Wolf Detwiler — Editor, Connect Media

In the second part of a two-part series on raising prices, we examine how much is too much and potential alternatives to increasing prices.

How Forecasting and Labor Schedules Affect the Bottom Line

At the end of the day, restaurants are businesses. Every piece of data that your restaurant generates holds the power to increase or decrease revenue—to…

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