Summit keynote speaker: 5 seconds to leading amidst rapid change

by S.A. Whitehead — Food Editor, Net World Media Group

Best-selling author and CNN commentator Mel Robbins tells fast casual leaders why they are likely just 5 seconds away from the best approach to their toughest…

White Castle cook-off yields connected customers ... plus Slider Brazilian Bruschetta

October 20, 2017

The latest promotion from White Castle manages to tap into two very hot restaurant trends — branded menu items making their way into grocery stores and patrons…

After 64 years, Chester's gets sibling self-service brand

October 20, 2017

The company behind the 64-year-old fried chicken QSR Chester's International has launched a new fried chicken brand built around the current eat-at-home trend.

Solutions for all that cash you're tossing in your QSR's trash

By Geoffrey Aardsma/Enevo vice president of client services 

'A meaty wind' blowing into the Windy City

October 19, 2017

Arby's has set its eyes on Chicago in a big way, with brand leadership saying that the Windy City is a priority growth market for the chain. The company plans…

Dec. 5 webinar: How to Evaluate Digital Menu Solutions

October 19, 2017

Digital menus offer all kinds of perks for restaurateurs and their customers, but with the breakneck speed of technological change, it's tough to make…

Snagajob survey uncovers growing discontent among hourly workers

October 18, 2017

The hourly workforce recruiting site Snagajob released its State of the Hourly Worker report this week.

White Castle test: Sometimes small things make a big difference

by S.A. Whitehead — Food Editor, Net World Media Group

Napkin dispensers aren't the subject of many sleepless nights for QSR executives. But maybe they should be.

Culver’s sells minority interest to Roark

October 17, 2017

Culver Franchising System Inc. — operator of the Culver's QSR chain — has agreed to sell a minority of individual Culver's shareholders' shares to…

TravelCenters of America adopts Paytronix loyalty platform

October 17, 2017

Loyalty and engagement software company Paytronix is now the loyalty and engagement system for the TravelCenters of America Minit Mart stores, along with…

Del Taco 'sweepin' down the plain' with Oklahoma store No. 4

October 17, 2017

Del Taco has opened its fourth Oklahoma location this month at 12th Avenue Northeast in Norman, continuing a brand strategy for growth in the Sooner State. The…

Sonic takes 1-2 punch from hurricane, malware attack

October 17, 2017

It's been a rough quarter for Sonic. Two weeks before releasing rather dismal Q4 financial results today, the chain revealed on Oct. 4 that it had experienced…

3 ways your marketing actually deters digital orders

by Jackie Berg — mArketing director, olo

Three things to keep in mind when making marketing plans that won't turn-off digital orders.

Restaurant biz down, but not as bad as it looks

October 13, 2017

Ever since Hurricanes Harvey and Irma roared through most of the nation's southern regions, analysts and others have been itching for numbers on the storms…

'Fall'-ing in love again: QSRs roll out offerings to roll in diners

by S.A. Whitehead — Food Editor, Net World Media Group

Trees may shed plenty every fall, but QSR menus do not. Rather, many brands have been adding on like crazy this fall with innovative offerings, both LTO and…

Slim Chickens caters to football fans' food demands

by S.A. Whitehead — Food Editor, Net World Media Group

There may be no greater test of the success of a catering program than a fanatic football fan, who's been guzzling suds and suddenly becomes hungry. Party…

Subway promotes VP to top tech position

October 11, 2017

Subway has promoted its Marketing Technology Vice President Carissa Ganelli to chief digital officer, a news release said. Ganelli will now lead the brand's…

Worldwide expansion: Where to go and who to know

by Stephen Dutton — Analyst, Euromonitor International

The old adage of "getting to know the locals" is more relevant today than ever for restaurant chains. Here, Euromonitor's Stephen Dutton spells out three…

Employees wandering away? 5 sure-fire actions to take now

To stay successful, you must ensure your employees are happy or they will look elsewhere. So what then, are the driving motivators for employees to change…

High-touch leadership: The silver bullet in a high-tech QSR world

by Bobby Shaw — President, Bobby Shaw Consulting

I love technology as much anyone, and firmly believe that it's an accelerator that not only drives sales and traffic, but also helps to develop great people.