Self-order kiosks give staff more time, diners more control

by Chris Gilder — Founder/CEO, Meridian

Quick service and fast casual restaurants are increasingly enjoying the benefits of self-order kiosks.

Free frappes and ongoing "happy hour" coffee specials at DQ

August 26, 2016

Dairy Queen appears to be angling for a chunk of the after-school and after-work crowd with several new promotions revolving around the end of summer…

How using customer data will make you a better marketer

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Marketing sometimes gets a bad rap as being immeasurable fluff, but no one can argue with marketing built on factual data that can also be measured.

College kids still love fast food, but they're pickier than ever

by S.A. Whitehead — Food Editor, Net World Media Group

Today's coeds have high expectations for even the fastest food that they order.

Pret a Manger hit with lawsuit

August 25, 2016

A New York City man is suing Pret a Manger after he a went into anaphylactic shock. He alleges that the restaurant staff served him food containing…

Carl's Jr, Hardees 'steak' out bigger breakfast business

August 25, 2016

Carl’s Jr. and Hardee’s are pulling out the big guns when it comes to breakfast, adding two new steak-based breakfast items to their menus. They are the latest…

Kiwis ... and lots of sheep ... witness first pizza drone delivery for Domino's today

by S.A. Whitehead — Food Editor, Net World Media Group

August 25, 2016

Pizza delivered via drone has become reality, according to a news release from Domino’s Pizza. The company paired with Flirtey to create the first commercial…

Part 2: The pain and the glory of getting REAL

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurateurs who seek REAL certification say it’s a tough and sometimes painful process. But they are quick to add that it can end up paying off big for a…

Frisch's poll shines headlights on why Americans do drive-thru

August 24, 2016

Frisch’s today released results of a poll on drive-thru preferences, based on responses from 523 people across the nation. The fast casual chain, based in…

Subway celebrates top 12 franchisees on their big day

August 24, 2016

Subway is having a pretty good year, landing on a lot of "best-of" lists. Most recently the chain was named one of the top brands for customer service in a…

Blimpie's Combo Craze promotion a big sales booster

August 24, 2016

The Blimpie match-and-win game, Combo Craze, produced great results again this year, according to a press release from the brand. The April-to-early-June…

The good, the bad and the ugly of restaurant customer service

August 24, 2016

When it comes to great restaurant customer service, Americans are feeling the love for brands like Chick-fil-A and Starbuck's, but not so much for other big…

Part 1: Why more restaurants are getting REAL

by S.A. Whitehead — Food Editor, Net World Media Group

Hundreds of restaurant brands have achieved REAL certification, but what are they getting out of it? Our two-part report begins with a look at research into…

Paytronix updates platform

August 23, 2016

Paytronix Systems has implemented upgrades to its Paytronix Platform.

Wing night is now Wing week at Sonic

August 23, 2016

When you got it, flaunt it, they say, or at least do it again. That's the theory Sonic is using to justify a return to the chain's Wing Night in America…

Mmm! Smell that? KFC sells out of fried chicken-scented sunscreen in 2 hours

by S.A. Whitehead — Food Editor, Net World Media Group

KFC may be heading into the sunscreen business. After announcing this morning that it was giving 3,000 bottles of fried chicken-scented sunscreen in a special…

Congrats to the restaurant winners in the 2016 'Inc. 5000'

by S.A. Whitehead — Food Editor, Net World Media Group

Inc. Magazine has named America's top 5,000 fastest-growing businesses, and the list includes a healthy representation of restaurants.

QikServe partners with Van Hessen on mobile ordering and payment

August 19, 2016

QikServe, a mobile order and payment company, announced it has signed a distribution agreement with Van Hessen, a provider of automation systems for the…

We like you! We really like you, restaurants!

August 18, 2016

Isn't it nice to be loved? If you're in the restaurant business, you probably are loved by your community much more than most other businesses. That's the…

Online or offline: Ways your restaurant can tap into Pokemon Go craze

by Seshu Madabushi — Founder & CEO, mKonnekt

In the annals of gaming history, this summer will go down as the summer of Pokemon Go. The augmented reality game has players worldwide out on the streets and…