'They might run somebody over': Humans sound-off on fast food robots

by S.A. Whitehead — Food Editor, Net World Media Group

A number of QSR brands have already started on their path to robotic futures and customers' themselves feel fast food robots are an inevitability. But…

KFC's fire log available at Walmart this holiday season

October 26, 2020

For those who love the smell of fried chicken coming from a fire pit or fireplace, it's time to hit Walmart.

10 missteps to avoid in launching, expanding a fast casual brand

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Whether you are a seasoned restaurant operator or new to the industry, it’s always best to learn from other’s mistakes instead of making your own. Here are the…

UPshow shares 4 proven strategies for igniting profitability, growth

Join Bob Michelson, president and SVP, customer success at UPshow, as he discusses four proven strategies that participants can immediately deploy to boost…

Del Taco turns in lukewarm Q3 results

October 16, 2020

Del Taco's Q3 2020 results failed to impress investors, who pulled back in after-hours trading Thursday following the release of the Lake Forest…

Friendly 'ghosts' breathe new life into Smokey Bones

by S.A. Whitehead — Food Editor, Net World Media Group

Tripling the size of your brand's units in the course of a year -- and a pandemic-stricken year at that -- is no easy feat. But casual brand, Smokey Bones, has…

American Egg Board debuts recovery program for small chains

October 14, 2020

The American Egg Board is launching a foodservice recovery program aimed at driving traffic to independent restaurants and small chains still struggling due to…

Popeyes only bright spot in RBI Q3 preliminary results

October 14, 2020

Popeyes Louisiana Chicken is expected to be the only bright spot in Restaurant Brands International Q3 financial results, with substantial drops in sales…

Frios: The meaning of mobilizing a brand

by S.A. Whitehead — Food Editor, Net World Media Group

The pandemic has made the notion of meeting customers where they are a business imperative. One Alabama-based former store- and cart-based brand exemplifies…

Up close with The Halal Guys, HungerRush

by S.A. Whitehead — Food Editor, Net World Media Group

The Halal Guys CEO talks about riding the choppy seas of a rough restaurant year, while HungerRush stops in to recount the many ways restaurant management…

Presented by QSRweb.com

Star-power, marketing boost McDonald's Q3 US sales

U.S. sales perked up substantially for the fast food giant in the third quarter, though international results still leave much to be desired.

Burger-flipping, fry-dipping robot 'ROARs' into bigger QSR reality

by S.A. Whitehead — Food Editor, Net World Media Group

Flippy, the burger-flipping robot, has learned nearly two dozen new tricks in the kitchen. As a result, Flippy's maker is making the tech available…

Six Benefits of a Wireless Security Solution for Restaurant Operators

Restaurants face a unique set of challenges in today’s business climate. A security solution can help them cope with many of those challenges.

Restaurant Models for the Post-Pandemic World

Operating a “ghost kitchen” or “host kitchen” is gaining in popularity as a way to serve customers without the pressures of maintaining or adding a…

Presented by Qu

White Castle's drive-thru AI: NOT 'Mr. Roboto'

by S.A. Whitehead — Food Editor, Net World Media Group

Can artificial intelligence really help a QSR extend a sense of hospitality in the drive-thru? White Castle leadership certainly thinks so, as evidenced by its…

Keeping Your Restaurant Nimble in a Crisis with Back-of-House Technology

Successfully navigating a restaurant through the unpredictable current of a global pandemic demands more than just obvious tactics.

Dunkin's big eGift card win: A lesson for sales-seeking QSRs

by Brett Narlinger — Senior Vice President, Global Commece, Blackhawk Network

QSRs need to get on the E-train, as in eGifts. Dunkin' recently launched a campaign around this kind of product with tremendous success that spilled over into…

Gift Cards to Drive the 2020 Holiday Shopping Season

The ongoing impact of COVID-19 will likely drive a major change in our gift-giving choices this year.

White Castle launches 1st systemwide loyalty program

September 10, 2020

White Castle has launched its first systemwide loyalty program — The Craver Nation. It provides discounts and special offers to customers based on their…

Yum China launches Hong Kong Stock Exchange public offering

August 31, 2020

Yum China Holdings Inc. is launching its Hong Kong public offering today, which a news release said forms part of the global offering of 41,910,700 new shares…