Discover commits $5M to support Black-owned restaurants

July 6, 2020

Discover Financial Services has committed $5 million to provide assistance to Black-owned restaurants in the U.S. in the form of $25,000 grants for…

US franchise giant files Chapter 11; its Pizza Hut, Wendy's locations remain open

July 1, 2020

With more than 1,200 Pizza Hut locations and nearly 400 Wendy's stores, NPC International Inc. is the nation's largest restaurant concept franchisee by units.

Church's moves back to pre-pandemic sales levels

June 30, 2020

Church's Chicken said its comparable same-store sales — which were better than they've been in a decade pre-pandemic — have returned to that level over the…

McDonald's to close former NYC flagship

June 25, 2020

McDonald's confirmed that it's closing its former flagship location at Times Square West 42nd St., in New York City, telling the New York Post it was "a…

Using Back-of-House Systems to Fight COVID-19

Cleanliness always has been a determinant in the success of a restaurant. A dirty facility, be it the interior or exterior, can quickly turn away prospective…

Is your QSR a brand of ... influence?

by S.A. Whitehead — Food Editor, Net World Media Group

Want to really pull in that up-and-coming Gen Z-er? Better get to know their online "friends" and fast.

Online catering marketplace debuts COVID-smart service

June 19, 2020

ezCater is launching a service, called Relish, that offers employers a safe approach to providing office-based workers with boxed lunches from local…

&pizza COO breaks down the business-building power of activism

On the unofficial national holiday of Juneteenth — commemorating the proclamation of the freeing of slaves in Texas, final remaining U.S. state to do so —  the…

Is Subway's problem bigger than a footlong?

by S.A. Whitehead — Food Editor, Net World Media Group

The North American Association of Subway Franchisees — representing thousands of U.S. franchisees — said its survey of members showed that 75% of those…

Seattle council green lights hazard pay for food delivery workers

June 17, 2020

Food delivery vendors in Seattle now will pay drivers $2.50 per delivery in addition to standard pay rates thanks to a new law approved by the city council.

US restaurant transaction decline easing up a bit

June 15, 2020

U.S. restaurant chain customer transactions were down -14% for the week ending June 7, revealing improvement for an industry hard hit by the COVID-19 pandemic.

Pivoting to meet immediate demands in the QSR, fast casual industry while planning for the future

Julie Hoffman, travel and hospitality head of industry for Adobe, shares valuable insight on how QSRs and fast casual brands can not only hurdle challenges in…

A&W posts double-digit year-over-year May sales

June 11, 2020

Lexington, Kentucky-based A&W Restaurants posted a double-digit sales increase in May, compared with the year-ago period, with some franchise locations…

Reimagining the Customer Experience

The way consumers interact with your restaurant has changed dramatically over the years. Continuing to meet their expectations is critical to success.

Presented by SpeedLine Solutions

Firehouse Subs '5-alarm' tech emergency highlights value of evaluating systems

by S.A. Whitehead — Food Editor, Net World Media Group

For Firehouse Subs, the emergence of COVID-19 on the American landscape triggered nothing short of a five-alarm emergency to get the sandwich brand in sync…

Mercato Partners launches $90M investment fund to fuel up-and-coming brands

June 4, 2020

Mercato Partners, an investor for growth-stage companies, has developed Savory, a $90 million fund to help scale up-and-coming restaurant concepts. To create…

Making 'masked' hospitality work: Cost, customer engagement challenge QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

In a COVID-19 world, masks have become a fact of life for restaurant operators and employees. The question now is how to use them safely and cost-effectively…

Digital Advertising Trends: Taking your Brand’s Message to the Streets

A new, innovative and patented digital Out-Of-Home (DOOH) media promises to reshape the way brands deliver marketing messages within the urban landscape.

COVID-19 pandemic coverage on QSRweb

by S.A. Whitehead — Food Editor, Net World Media Group

We've gathered all the ongoing coverage across our food service websites here in one story, which will be added to on a daily basis as news breaks.

Pivoting to meet immediate demands while planning for the future

Restaurants, retailers and pretty much every business enterprise are facing a slew of challenges in light of the COVID-19 pandemic. Hear how Adobe industry…