Roy Rogers steps into breakfast with brisket LTO

January 9, 2020

Roy Rogers is taking a tip-toe into breakfast with one of its two new year LTOs, dubbed one of the brand's most "differentiating" in the last year by leaders…

Taco Bell offering paid sick days, $100,000 GM salaries

Taco Bell is upping the ante on QSR industry employer desirability and packaging sustainability with its 2020 commitments.

McDonald's restructures leadership team to focus on digitizing operations

January 8, 2020

McDonald's has added two leadership positions to strengthen interconnectivity and communication with both employees and customers by maximizing its digital…

Chef Chatter: How Wendy's balances authenticity with commercial appeal

Chef Marshall Scarborough, director of culinary innovation, The Wendy's Company, believes even the most exclusive dishes should evolve from their origin to…

Restaurant operators say low productivity, high non-compliance year's top problems

January 7, 2020

Restaurant chain operators said sagging productivity and overall on-the-job non-compliance will be among their top targets for improvement this year, according…

Yum Brands adds fast casual, The Habit Burger Grill

January 6, 2020

In a break from its long tradition of mostly QSR service model brands like Taco Bell and KFC, Louisville, Kentucky-based Yum Brands will acquire The Habit…

Chick-fil-A tests trimmed-down menu in Arizona, Charlotte

January 3, 2020

Pulling out complexity, while putting in spice is Chipotle's mission at its stores in Charlotte, North Carolina and the entire state of Arizona, which the…

Italian ice, ice cream chain on target for 100 locations in 2 years

January 3, 2020

Leaders of a 23-year-old Florida-based Italian ice and soft ice cream chain said their Jeremiah's Italian Ice brand is on track to have 100 stores open in two…

Your brand's name in lights, baby!

by S.A. Whitehead — Food Editor, Net World Media Group

As a reader of this website, we know you're probably also an industry expert and leader. You know your stuff. But frankly, you're overlooking one of the best…

Real-time restaurant course correction big benefit of integrated POS/ops management system

December 26, 2019

Appetize and Restaurant365 have partnered to provide a merged cloud-based POS and operations management platform to restaurant brands that allows operators to…

Slip, slice, slide, sizzle: A QSR workplace safety primer

By Dan Killins/Employers Holdings Loss Control Program manager 

What 2020's increasingly anxious QSR customer means for your brand

We Americans are a restless, anxious bunch these days, and QSRs are feeling the ripple effects of that fact. That's one of the primary findings of the data…

A&W promotions beef up leadership, franchising support

December 19, 2019

A&W Restaurants is growing its leadership team and support center on the heels of what the brand said is it's eighth consecutive year of systemwide sales…

What wowed QSRweb readers in 2019

by S.A. Whitehead — Food Editor, Net World Media Group

From major C-suite changes at major QSRs, to everything and anything about the delivery game in quick-service, the top stories "of the year that was" on…

4 menu trends fast casual operators should master

These four trends are continuing to grow in popularity, and here’s how and why you should play with them on your menu.

Presented by FastCasual.com

Firehouse Subs CEO on surging sandwich sector quality + pleasant surprises

by S.A. Whitehead — Food Editor, Net World Media Group

Sometimes — when the restaurant gods are smiling on a brand — a new store prototype not only delivers on its objectives, but produces a whole new benefit or…

4 tasks that kitchen robots should take over

Advances in robotics technology are helping commercial kitchen workers be more effective and efficient in several key areas.

Presented by FastCasual.com

Burger King adding 103 Canadian locations in 5 years

December 5, 2019

Burger King Corp. has signed a area development deal with Canadian company, Redberry Restaurants to develop 103 new locations of the chain in Ontario and…

Postmates slashes staff, closes Mexico City office as investors sour on gig companies

December 4, 2019

On demand delivery service Postmates has slashed dozens of jobs and closed its Mexico City office amid rising investor concerns about several high profile gig…

Black Friday restaurant gift card sales nearly 10% higher this season

December 4, 2019

A Paytronix analysis of Black Friday restaurant gift card sales reveals a 9.73% increase compared to last year and sales for the holiday shopping weekend…