CONTINUE TO SITE »
or wait 15 seconds

Customer Service / Experience Features

Who will be 'the Chipotle' of the pizza industry?

An inside look behind a growing trend in the pizza industry.

read now
McDonald's Happy Meals slim down

by Alicia Kelso — Editor, QSRWeb.com

Changes reduce calorie count by 20 percent.

read now
Righting the ship: With Captain D’s new leadership team in place, focus shifts

by Alicia Kelso — Editor, QSRWeb.com

CEO Phil Greifeld discusses plans for new equipment, products, branding and design.

read now
Investors are lovin’ it: McDonald’s Q2 net income up 15%

by Alicia Kelso — Editor, QSRWeb.com

Europe, McCafe offerings boost company's results.

read now
McDonald’s 2012 Olympic plans include its largest unit in the world

by Alicia Kelso — Editor, QSRWeb.com

Details announced today about chain's new program to encourage children's nutrition and activity.

read now
Is online ordering a good fit for QSR?

by Alicia Kelso — Editor, QSRWeb.com

The technology is working in the pizza space, but would it work for a Quarter Pounder?

read now
Hello Kitty gets a taste of Yogurtland

by Alicia Kelso — Editor, QSRWeb.com

Brands' similar demographics and business philosophies inspire partnership.

read now
NRA, Healthy Dining launch healthy menu initiative for kids

by Alicia Kelso — Editor, QSRWeb.com

Nineteen restaurant chains sign up as inaugural participants.

read now
Durbin Amendment final rule increases swipe-fee cap

by Kim Williams — Reporter, NetWorld Alliance

The NRA and others have expressed disappointment with the last minute interchange cap fee increase, accusing the Fed of succumbing to the banks' and card…

read now
Baskin-Robbins unveils new international design

by Alicia Kelso — Editor, QSRWeb.com

New elements include LCD menu screens, lounge-style seating and new dessert display cases.

read now
Menu labeling doesn't have to be difficult (video)

PizzaMarketPlace Editor Cherryh Butler interviews Betsy Craig, owner of MenuTrinFo, about the importance of menu labeling.

read now
Pizza Executive Summit: 'It's hip to be Foursquare'

Social media was a hot topic this week at the Pizza Executive Summit in Chicago, where operators heard from a variety of professionals who use it to help grow…

read now
Profile: Subway’s original employee now a multi-unit operator

by Alicia Kelso — Editor, QSRWeb.com

Dick Pilchen created the chain's logo and color scheme, as well as many unusual marketing campaigns.

read now
Webinar: Pinpointing the metrics that matter in growing sales

by Alicia Kelso — Editor, QSRWeb.com

Market Force-sponsored event highlights key factor in McDonald's dramatic turnaround.

read now
Edible Arrangements launches ‘To Go’ concept

by Alicia Kelso — Editor, QSRWeb.com

The new concept's quick-fix menu items, as well as high foot-traffic locations, fit into the competitive QSR space.

read now
Commentary: Pizza Hut one of many chains helping with post-disaster efforts

Employee provides firsthand account of team's experience following the Joplin tornado, which included giving away more than 7,800 pizzas.

read now
What makes a good customer experience?

by Kim Williams — Reporter, NetWorld Alliance

Table visits, secret shopper standards and over-familiarity are troublesome areas.

read now
Commentary: Digital signage getting McInteractive under the Golden Arches

by Christopher Hall — w, t

McDonald's deploys a giant billboard in Sweden where customers can play along in a game of virtual ping pong for the chance to win free food.

read now
NRA 2011: Providing incentives to loyal customers pays off

by Alicia Kelso — Editor, QSRWeb.com

Papa Gino's/D'Angelos' new rewards program has yielded more profits and guests.

read now
NRA 2011: Food Truck Spot doubles from inaugural year

by Alicia Kelso — Editor, QSRWeb.com

Exhibitors discussed increase in leads and enthusiasm for the mobility segment.

read now

Showing 541 - 560 of 617



©2026 Networld Media Group, LLC. All rights reserved.
b'S2-NEW'