Part One: A new restaurant sector pokes its way out of the shell in California

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a three-part series, we take a closer look at the chain that claims it's inventing a new restaurant sector that combines speed and quality…

Restaurant brands entice customers with a bevy of summer specialties

by S.A. Whitehead — Food Editor, Net World Media Group

From chicken shaped like a magnolia flower to cotton candy dessert offerings, restaurants across North America are working hard to lure in hot and hungry…

KFC, Chick-fil-A launch mobile ordering apps on same day

by S.A. Whitehead — Food Editor, Net World Media Group

June 2, 2016

The QSR chicken business is heating up when it comes to using mobile technology to advance sales. This week, almost simultaneously, Kentucky Fried Chicken and…

Arby's CEO Paul Brown — a nice guy who likes to stay 'scrappy'

by S.A. Whitehead — Food Editor, Net World Media Group

Sometimes, nice guys finish pretty darn near first. For Arby's CEO Paul Brown, that may indeed be the story. If you read through a lot of the recent interviews…

Dippin' Dots makes big moves to continue upward growth trend

by S.A. Whitehead — Food Editor, Net World Media Group

New products, new markets and new partnerships are in the works for Dippin' Dots as part of a plan to continue the company's explosive growth worldwide.

Dunkin’ innovation chief: Hope is no strategy; retailers must differentiate or die

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

John Costello, Dunkin’ Brands president, global marketing and innovation, doesn’t mince words when it comes to the state of retail and what retailers must do…

Breakfast or a snack? Study says consumers see both the same way

America is fast becoming a nation of snackers and a new study indicates that the trend starts with breakfast.

Why is Wienerschitzel's CEO wearing a nose ring?

May 17, 2016

Apparently the CBS show, "Undercover Boss," has hit pay-dirt with the restaurant industry. For the second Sunday in a row, the show will feature a restaurant…

Consumers rank Panera, Chick-fil-A, Starbucks, DQ as favorite brands

by S.A. Whitehead — Food Editor, Net World Media Group

Results are in from a study created via a mobile insights platform that captures customer impressions of some of the nation's premier QSR brands.

Captain D's sails into Spartanburg

May 9, 2016

Captain D's started this week by opening its second corporate location in Spartanburg, South Carolina, in the past six months. Another location was opened last…

Digital signage and menu boards: Is the writing on the wall?

Menu boards are the backbone of any restaurant's operations. After all, guests can't order what they can't see.

2016: The year to master digital ordering

by Noah Glass — CEO, Olo

In 2016 and beyond, restaurant industry success will be determined not by mastering the drive-thru, but rather by mastering digital ordering and meeting the…

Wendy's 'Image Activation' store opens in Grand Rapids

January 19, 2016

Wendy's of Michigan announced the Grand Opening of the company's fourth Michigan Image Activation Wendy's restaurant in downtown Grand Rapids

Drive-thru menu boards accelerating into the digital future

The days of static signage at the drive-thru are over. Innovative new technologies have made the drive-thru experience interactive and personalized for each…

Friendly’s adds drive thru to western MA store

October 23, 2015

Friendly’s Ice Cream announced the opening of a drive thru in western Massachusetts.

SCA launches drive-thru napkin dispenser in North America

October 16, 2015

SCA, the producer of the Tork brand of away-from-home professional hygiene products, announced the launch of the Tork Xpressnap Drive Thru Napkin Dispenser.

Ask the experts: Have digital menu boards reached critical mass?

by Christopher Hall

Digital signage is becoming increasingly common in both quick service and fast casual restaurants, so for this month's "Ask the experts" feature, we asked Jeff…

New McDonald’s in progress for Michigan communities

September 16, 2015

The new facilities, replacing current and former McDonald's, will boast two drive-thru kiosks.

Marble Slab Creamery plants flag in Pakistan

January 5, 2015

The 8,000-square-foot restaurant, located in Lahore, features a game room and a drive-thru window, and is one of the largest Marble Slab Creamery stores in the…

Next up for QSR: Adaptive drive-thru digital menu boards

Given that almost two-thirds of sales come from drive-thru customers, this segment represents the single largest opportunity to improve revenues and…