Improving Margins with Advanced Reporting

Data is a difference-maker if, of course, it’s used effectively.

Golden Chick president promises 500 stores, Netsurion on speeding up contactless pickup

by S.A. Whitehead — Food Editor, Net World Media Group

Although just 189-stores in size now, Golden Chick is planning a lot of hatchlings for the future, with a goal of 500 stores nationally by 2030, according to…

Dunkin' Brands pulls off Q1 EPS feat by beating analysts estimates

April 30, 2020

Dunkin' and Baskin-Robbins parent, Dunkin' Brands Group Inc., pulled off a first quarter surprise, reporting adjusted earnings of 67 cents, that beat analysts…

Halo Burger reopens 6 Michigan stores

April 28, 2020

Halo Burger, a Flint, Michigan-based QSR, will reopen six of its eight stores on Friday for drive-thru, delivery and online ordering, a news release said. All…

McDonald's owner/operator relays lessons learned from pandemic

by S.A. Whitehead — Food Editor, Net World Media Group

The rigors of business in a pandemic-ridden world have given restaurateurs a run for their money. But there have also been invaluable lessons learned through…

Benefits of Kitchen Displays Systems

The kitchen represents the heart of a restaurant. Of course, the front counter and dining areas play pivotal roles in the operation as well, feeding into the…

Third 'Takeout Tuesday' moves to top others with major prizes

April 6, 2020

The Great American Takeout returns Tuesday for its third week, this time with a chance to win a year of free takeout, according to a news release.  As an…

Checkers, Rally's CEO on jumping into the driver's seat in a firestorm

Just about three weeks after veteran restaurant industry leader, Frances Allen, took the reins at Checkers and Rally's, the biggest crisis to hit the industry…

Taco Bell does free drive-thru tacos Tuesday

March 30, 2020

Taco Bell is working to generate some customer love and drive-thru traffic with its plan to give all its drive-thru guests a free Doritos Locos taco, with no…

Yelp findings show consumer interests in pandemic-stricken US

March 25, 2020

Yelp released its Coronavirus Economic Impact Report that shows some consumer trends developing amidst the nation's fight against COVID-19 infections…

COVID-19 blindsided restaurateurs right from start, Ohio poll shows

by S.A. Whitehead — Food Editor, Net World Media Group

As early as March 8, as COVID-19 restrictions in the U.S. were just beginning, Ohio restaurateurs were hit with a sucker punch that knocked sales down 20…

Wendy's gives drive-thru patrons free Jr. Frosties

March 24, 2020

Wendy's this week said it's giving every person placing a drive-thru order a free Jr. Frosty. The move to encourage drive-thru customers during the pandemic…

Trump to restaurant CEOs: 'You’re really going to like what we’re doing'

March 18, 2020

Leaders of some of the biggest names in the QSR and fast casual industries spoke with President Donald Trump Tuesday about their struggles to keep their…

McDonald's adds Postmates delivery in LA, Dallas

March 3, 2020

McDonald's has partnered with Postmates to offer delivery at more than 300 restaurants in the Los Angeles and Dallas metropolitan areas. 

Sonic goes in the car + off-script in new ad campaign

February 27, 2020

Sonic Drive-In today launched a new ad campaign that focuses on the real-life, in-the-car happenings of four U.S. families en route to Sonic, capturing their…

Sonic unveils lots o' Totchos

February 3, 2020

QSRs have had great success adding heat to potatoes, but potato tots have been left mostly alone. Sonic changed that this winter by introducing its…

From booze in tea to oysters in bags, academia takes a turn at 2020 trend predictions

by S.A. Whitehead — Food Editor, Net World Media Group

Data analysts and marketers have long held the title of food trend prediction pros. But now some of the academics and agricultural specialists are looking into…

When digital menu content distracts from the goal

From menu animations that flash by at the speed of light, to the laborious customer experience of printed menus, there's got to be a better way.

ParTech buys 3M drive-thru tech company

October 1, 2019

Restaurant POS and technology provider, ParTech, Inc, has acquired Drive-Thru Communication Systems from its previous owner, 3M.

Chick-fil-A adds 1st permanent menu side since 2016 + frosted coffee LTO

August 12, 2019

With its powerful showing at the top of U.S. consumers fast food choices, Chick-fil-A today announced its first major new permanent menu side item addition in…