Great 'Tech-spectations': What to expect when your QSR gives customers the tech they expect

by Christopher Sebes — president, Heartland Commerce

Your customers are a bit like very engaged parents: They have expectations. That is particularly true today when it comes to the tech your QSR offers to stay…

New ice-maker features safety, operating monitors

January 26, 2018

Restaurant operators now have a new modular ice-maker to consider. The Indigo NXT from Manitowoc features overall food zone safety features and easy-to-read…

Does the 'cloud' have a tipping point for QSR operators?

by Christopher Sebes — president, Heartland Commerce

"Why has it taken so long for Cloud POS to get here?" It's all about the tipping points tilting in the right direction at the right time to fall in line with…

The QSR transformers: 7 technologies changing the business

by Niall Keane — CEO of SynergySuite, SynergySuite

We are in the middle of a tech revolution that has turned solutions that were once only imagined into today's QSR necessities and it's transforming the…

7 tech-y ways to lighten the load on QSR managers' plates

Some forward-thinking brands are already using comprehensive workforce management solutions to automate time-consuming, error-prone efforts related to time and…

The benefit-boosting, pitfall-prevention guide to mobile ordering and payment

by Christopher Sebes — president, Heartland Commerce

Ordering online or via app is reshaping the QSR landscape. But these features come with potential pitfalls, as well as promises of more business. Here are some…

3 game-changing digital menu board decisions for QSR leaders

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital menu boards can be marketing dynamite for a well-run QSR, but only if leadership makes wise decisions around these 3 key components of the system…

Remote Monitoring for Restaurant Operators

Cloud-based sensor technology is making it easy for restaurant managers to stay aware of a variety of operational issues and be immediately notified if there’s…

Taco Bell joins with franchisees for "aggressive" digital access growth

December 15, 2017

Taco Bell and its franchisees announced that they're jointly funding a customer-facing tech initiative to bring self-serve kiosks into stores, provide faster…

[WEBINAR] POS “Locks & Cameras”: The Controls You Need to Stop and Prevent Employee Theft

In this webinar, SpeedLine Solutions shares the proven strategies leading restaurant chains use to identify theft and fraud—and prevent it from happening in…

Presented by SpeedLine Solutions

The pay-as-you-go POSitives of renting your POS

by Christopher Sebes — president, Heartland Commerce

State-of-the-art systems with effortless, problem-free updates and, in some cases, without the need for servers on-site or system-wide server farms are among…

HotSchedules launches cloud-based restaurant operating platform

October 25, 2017

HotSchedules, a provider of workforce and back office solutions for the foodservice, retail and hospitality industries, has launched Clarifi, a cloud-based…

White Castle test: Sometimes small things make a big difference

by S.A. Whitehead — Food Editor, Net World Media Group

Napkin dispensers aren't the subject of many sleepless nights for QSR executives. But maybe they should be.

TravelCenters of America adopts Paytronix loyalty platform

October 17, 2017

Loyalty and engagement software company Paytronix is now the loyalty and engagement system for the TravelCenters of America Minit Mart stores, along with…

Go green AND go home: Postmates expands emissions-free deliveries

October 4, 2017

Few, if any, current trends in the foodservice realm can top delivery and sustainable operations. Enter, the on-demand network  PostMates, which has expanded…

Dunkin' Donuts franchise sues food truck maker for $2.2M

October 3, 2017

A San Diego, California, Dunkin' Donuts franchise is suing a Rochester, New York-based food truck manufacturer, M Design Vehicles, claiming the manufacturer…

Key QSR delivery take-outs from wider world of retail ecommerce

The growth of third-party delivery services both threatens and provides opportunities for the dramatically changing QSR industry. But the good news is that…

Catering to the Pressed-For-Time Diner

Lunch hour is one of the few times of the day workers can relax and recharge their minds. The challenge for restaurant operators is finding ways to maximize…

Caliburger’s CEO offers vision for automated restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated restaurants, driven by artificial intelligence and robots, is closer than many think, according to the CEO of a company involved with automation…

Are you paying to power your competitor when they could be paying for you?

By Jeff Julia/Author, Navigating the Maze of Energy Efficiency Projects