2019 QSR lifesaver: Clever, competitive use of tech

by Richard Traylor — Writer, WebstaurantStore

There are early signs it may be a tough year for foodservice, including QSRs. But one veteran industry observer believes both established and emerging…

If your QSR ever considered kiosks, or maybe especially if it didn’t, read on

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-serve kiosks were dominant at this year's National Retail Federation Big Show earlier this month. The options ran the gamut in this realm, from AI and…

Chick-fil-A uses data in new, faster, results-producing way

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Chick-fil-A is using interactive data visualization technology to make better, faster decisions in its ongoing efforts to boost both revenue and customer…

More time, more money, more insight: How supply chain apps can ease inventory headaches

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Inventory and problem-spotting as you go, massive time and money savings, and just maybe a restaurant staff mood-improving makeover: These are some of the…

QSR digital signage decision-making: 8 key queries for your vendor

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A good vendor should be able to answer these questions regarding a digital signage deployment.

Subway expands marketing, data platform to UK, Ireland, Canada

January 15, 2019

Subway is expanding its license with Mobivity Holdings Corp. to bring print ads, data aggregation and insight engine to restaurants in Canada, Ireland, and the…

Top tech execs say voice, near-me searches will soar in 2019

by Cherryh Cansler — Editor, FastCasual.com

This year's top restaurant tech trends are all about meeting the customer at the time and the place of his or her choice. Restaurant brands that point their…

Top 10 2018 QSRweb stories show our eyes are always on the other 'guys'

by S.A. Whitehead — Food Editor, Net World Media Group

The top 10 QSR stories this year were all about keeping a friendly, but watchful eye on the competition, who as it turns out were all doing some pretty amazing…

Listeria-plagued sauce, salad producer ordered to stop selling products

December 18, 2018

A federal judge has ordered Michigan-based prepared salad, dip and sauce producer, Saranac Brand Foods, to stop selling food products until the company…

Your Pie, Starbird, Blazing Onion founders spell out brands' top kitchen equipment demands

by S.A. Whitehead — Food Editor, Net World Media Group

What does today's QSR want in the equipment used in their increasingly "open" kitchen concepts? A trio of restaurant concept founders took to the stage at…

Navigating the Convergence of Digital Ordering and Delivery

Digital ordering and delivery are an increasing part of the restaurant industry, but operators are faced with a choice: Pay someone else to perform those…

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Keeping screens clean of pathogens unseen: A challenge for self-service age

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Bacteria found on McDonald's U.K. touchscreens have raised concerns about kiosk sanitation, presenting what many consider to be the first public health issue…

The money's moving: Study finds $1.3B shift from dine-in to delivery

November 28, 2018

Nearly 1.3 billion dollars has shifted from in-restaurant spending to food delivery spending, according to a Planday U.K.-based survey that found a substantial…

Creating Value with Table Tracking Systems

The ability to deliver food to guests quickly and efficiently is a tremendous benefit, but it’s just the first link in the value chain. Learn why brands such…

Too much tech? Untangling digital inconsistency at your QSR

by Sif Rai — CMO, QikServe

It's undeniable that technology has the capability to transform the fortunes of your brand. But can too much tech be a bad thing? Of course it can, but this…

Welbilt names new CEO

October 29, 2018

Restaurant equipment provider, Welbilt, Inc., has named William C. Johnson as president and CEO effective Nov. 9, according to a news release. 

Dunkin' 'espressos' itself with huge US beverage launch

October 24, 2018

Dunkin' is fired up on espresso, with a new initiative that will put the ultra-caffeinated drinks front-and-center at the chain, which just rebranded to put…

Northwest Florida restaurateurs help communities see way through storm

October 19, 2018

In the week since Hurricane Michael slammed into the Florida Panhandle, the Florida Restaurant and Lodging Association and its members have been busy providing…

Restaurant tech: 1 change = dozens more

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Making the leap to restaurant tech of just about any kind is not a 1+1=2 proposition. Rather, any addition of tech -- particularly one that replaces a human…

Study: QSR, pizza delivery drive US restaurant growth through 2023

October 15, 2018

QSR and take-out lead the way for U.S. food service sector growth in the immediate future, according to the latest study by ResearchAndMarkets.com. In fact…