At the Summit: How to create a franchise-friendly supply chain

by Travis Wagoner — Editor, Networld Media Group

The supply chain is often the thorn in the side of franchisors, especially those that have brands spread nationwide or globally.

Wingstop, Pizza Hut, Cici's Pizza execs debate importance of mobile apps

by Travis Wagoner — Editor, Networld Media Group

The customer experience at a restaurant is paramount to a restaurant's success. Mobile apps have become increasingly part of that experience, but how important…

Slapfish CEO urges Summit attendees to 'make your most annoying customer your best friend'

by Travis Wagoner — Editor, Networld Media Group

Slapfish founder Andrew Gruel responds to approximately 30 online reviews daily about his company — regardless of whether they are positive or negative. He…

Philly Pretzel Factory expands into non-traditional locations

by Travis Wagoner — Editor, Networld Media Group

A QSR can work in a nontraditional venue. Here's one CEO who was willing to take the unknown path.

PDQ gets kitchen efficient

by Travis Wagoner — Editor, Networld Media Group

Whether it's a limited-service restaurant or a pizzeria, running an efficient kitchen is key to ensuring smooth operations, a fact that PDQ understood all too…

Beverage trends: Are you ahead of your competition?

by Travis Wagoner — Editor, Networld Media Group

There's a larger world to explore than sodas and sweet and unsweet iced tea.

Restaurants celebrating Leap Year with offers for 'Leap Day' babies

by Travis Wagoner — Editor, Networld Media Group

Restaurants are celebrating Leap Year this year with offers for "Leap Day" babies, those born on Feb. 29.

7 tips for running an awesome online ad campaign

Today's most powerful marketing tool for reaching this "instant gratification" audience is online advertising.

6 ways to attract millennials to your restaurant

Attracting this picky generation now — before the stubbornness of old age sets in — is crucial.

Growing reception and use of restaurant self-serve POS

While rugged mobile tablets are making their way into the food services market, one element of the checkout experience that continues to be in demand for…

Will restaurants work to meet new dietary guidelines?

by Travis Wagoner — Editor, Networld Media Group

There's a new food sheriff in town in the form of the federal government's new dietary guidelines, but many restaurants aren't going to find it difficult to…

5 little missteps that are killing your kitchen

Here are a few missteps you are likely to make that hinder you from maximizing your weekly cooking efforts.

5 top tech trends for 2016

There are a number of key trends for tech savvy QSRs to think about and plan for if they want to attract new customers and increase customer retention this…

10 fresh restaurant marketing ideas for 2016

Today there are marketing techniques that won't break the bank and will help you save time. Use these restaurant marketing ideas to take your business to the…

Restaurants are making sure that Kids LiveWell

With child obesity a concern in this country, restaurant operators are continuing to look for ways to make sure there are healthful and nutritious items on the…

Fast-food breakfast is 'top food story' of the year

by Travis Wagoner — Editor, Networld Media Group

Three of this year's top-10 stories revolved around the fast food industry: Domino's new emoji ordering option ranked as No. 7 and the availability of alcohol…

Drive-thru menu boards accelerating into the digital future

The days of static signage at the drive-thru are over. Innovative new technologies have made the drive-thru experience interactive and personalized for each…

Restaurateurs celebrate the season with holiday promotions: Part 2

by Travis Wagoner — Editor, Networld Media Group

Along with Santa Claus, bustling stores and visiting relatives, the holidays bring promotions — lots of them. Here's a look at Part 2 of our holiday promo…

Can your restaurant bounce back from a crisis?

by Travis Wagoner — Editor, Networld Media Group

Running a restaurant can be a great source of enjoyment. It can also be a risky endeavor. What can you do when your restaurant faces a PR crisis?

Restaurateurs celebrate the season with holiday promotions

by Travis Wagoner — Editor, Networld Media Group

Holiday promotions abound at restaurants nationwide. Restaurant operators are offering tasty treats, hot or cold beverages, while helping people in need.