McDonald's tags Beyond for plant-based burger test in Canada

by S.A. Whitehead — Food Editor, Net World Media Group

QSR superpower, McDonald's, is entering the plant-based garden, with a test of its new P.L.T. burger in Canada.

Chick-fil-A/Popeyes chicken war yanked August business away from other QSRs

With the feathers settled on August's Chick-fil-A/Popeyes chicken sandwich face-off, the data has started to come in and it doesn't look great for other QSR…

From Filipino 'chili dogs' to South Korean poutine, Indiana's 1st test kitchen readies for launch

by S.A. Whitehead — Food Editor, Net World Media Group

Young chefs with concepts that offer everything from Filipino street food to Midwest/West U.S. fusion cuisine are getting all the startup help they need at a…

Restaurateurs dish on 3rd-party delivery (Hint: The news isn't good)

by S.A. Whitehead — Food Editor, Net World Media Group

From late, cold and just plain old missing orders, to less-than-professional and poorly trained delivery drivers, restaurateurs had plenty to say about…

KFC, Taco Bell, Pizza Hut parent names new CEO

The triple-brand powerhouse, Yum Brands, will see a changing of the guard in 2020 after the company announced its current CEO Greg Creed will retire.

Plant-based proteins? Subway says 'let's play (meat)ball!'

by S.A. Whitehead — Food Editor, Net World Media Group

Subway again threw out a pitch today in the ever-heightening QSR plant-based protein wars, when it announced it will test a plant-based meatball in its new…

Chick-fil-A, In-N-Out, Krispy Kreme lead study's best QSR rankings

A 2019 QSR study culled from the responses of more than 7,600 consumers kept favored West Coast brand, In-N-Out at the top of the nation's burger brands.

The toll it takes when QSR customers 'lose it' on employees

by S.A. Whitehead — Food Editor, Net World Media Group

'Soul-sucking' is how one fast food worker describes the constant parade of customer abuse she faces on the job, but that worker and others like her aren't the…

Sure, you're marketing to the individual diner, but what about the 'diners'?

by S.A. Whitehead — Food Editor, Net World Media Group

Marketing to the individual and "knowing the diner" are familiar terms to restaurateurs, but new University of Virginia research shows brand leaders must also…

Creepy vs. OK: Is there a disconnect on restaurant tech between brands, customers?

by S.A. Whitehead — Food Editor, Net World Media Group

Ever heard the term, "creepy tech"? If you lead a brand with even passing participation in restaurant tech, you probably should have, at least according to…

Subway father-daughter teams a Dad's Day delight

by S.A. Whitehead — Food Editor, Net World Media Group

This Sunday is a day for the patriarch of the family, but at Subway it might also be a day that dad's delight and give thanks for the precious gift of…

AI-powered dietary tool aims to amp up restaurant margins, satisfy customers

by S.A. Whitehead — Food Editor, Net World Media Group

Diners increasingly want control over how they eat, just as restaurant owners increasingly want more control over their margins and customer experience…

Delivery: Why it's a big deal for small-town QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

Small-town and rural customers want delivery just as much as any major metro dweller, but third-party companies have been slower to launch in these seemingly…

The many ways public's health concerns also concern QSR operators

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The effects of the public's many concerns around health and wellness issues have on all restaurant operation today, including QSRs, should not be…

What difference do women make in QSR leadership anyway? KFC, Subway detail the brand-boosting benefits

by S.A. Whitehead — Food Editor, Net World Media Group

Granted, there is a lot of news about the absolute need for women in both leadership and the rank and file of the QSR industry. But why? What difference does…

Subway, Yum cultures help elevate women to QSR leadership amidst industry strewn with challenges

by S.A. Whitehead — Food Editor, Net World Media Group

What impedes female QSR professionals en route to the top of the world's biggest chains? And what difference can women make once they reach the C-level? Female…

US food preferences enter 'awkward adolescent' stage

by S.A. Whitehead — Food Editor, Net World Media Group

The latest report on the foods U.S. diners want today shows consumers are feeling a little less than confident about the overall "state of things." As a…

Leveling the limited-service playing field: 3 brands talk about 'democratized' dining

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Limited-service restaurant startup and operation is easier than ever thanks to forces that level the playing field, like third-party delivery and commissary…

Smoke’s Poutinerie founder: 'We are entertainers'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ryan Smolkin, whose Smoke's Poutinerie has opened more than 150 locations in North America in less than 10 years, insists he is in the entertainment business…

And they're off: QSR annual fish fare face-off begins

by S.A. Whitehead — Food Editor, Net World Media Group

For the estimated 1.3 billion Catholics globally, Lent and its restrictions on eating land-based animal meat, begins today, as do many of the fish-based QSR…