Wendy's lets the ghosts out early this year

July 20, 2021

A lot of the talk around the limited-service sector might be about ghost kitchens these days, but at Wendy's it's the infamous ghost pepper that has their…

Sparkling water bubbles to the surface in QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

Sparkling waters — which some consider strictly the domain of higher service categories than QSRs — are now bubbling to the surface at quick-service brands…

Arthur Treacher's adds Off the Hook Cajun creations

July 19, 2021

Longtime QSR-turned seafood ghost kitchen, Arthur Treacher's, will expand its menu to include items from Louisiana quick-casual concept, Off the Hook, which…

Social media buzz: Taco Bell running short of basics

July 19, 2021

Reddit, several social media sources and Taco Bell's website all indicate that the chain might be experiencing some supply chain issues that's stifling the…

Teriyaki Madness' CEO on how food that 'makes you feel like a million' fuels brand growth

by S.A. Whitehead — Food Editor, Net World Media Group

"No gut bombs." That's part of the brand promise for Teriyaki Madness, along with a pledge to serve customers food that "makes you feel like a million bucks.…

How to Improve the Customer Experience in the Restaurant

The excellence in serving a restaurant is crucial to the success of the business. In an increasingly connected and autonomous world, we can observe that the…

Core launches Summer of Hope campaign to help foodservice employees

July 14, 2021

Core, a national non-profit, is launching a month-long Summer of Hope campaign to raise $50,000 to help food and beverage employees who have children.

Edible signs on licensing agency for product category expansion

July 13, 2021

Edible said Brand Central will now serve as its licensing agency to bring the company's products into new product categories, according to a news release.

Popeyes nudges chicken sandwich wars into new territory with 'nuggets'

by S.A. Whitehead — Food Editor, Net World Media Group

The brand that fired the opening salvo in the chicken sandwich wars, Popeyes, is returning to the firing line on July 27 to engage its competitors in a new…

US restaurant recovery is daypart-dependent

July 12, 2021

Though the restaurant industry nationally has shown great resiliency — even after losing up to 35% of visits at the start of the pandemic — NPD Group said it…

White Castle to break ground on $27M retail plant expansion

July 12, 2021

White Castle said is retail slider sales are soaring so it is growing its manufacturing capabilities for those products by undertaking a $27 million "major…

Welbilt welcomes Ali Holding’s revised $4.8B takeover bid

July 9, 2021

Welbilt has welcomed a revised unsolicited takeover proposal from Ali Holding S.r.l. as a "company superior proposal," based on Welbilt's previously announced…

Tyson chicken recall grows to 9M pounds

July 9, 2021

Tyson Foods Inc.'s chicken recall, announced July 3, has increased from the initial 8.5 million pounds to nearly 9 million pounds following an update announced…

Nearly 400 restaurants launch plant-based 'chicken' 10 years in the making

July 8, 2021

As a lot of restaurateurs know, one of the toughest area's of the plant-based realm to conquer has traditionally been with a chicken-taste-alike protein.

Cinnaholic expects 26 openings this year

July 7, 2021

Gourmet cinnamon roll QSR, Cinnaholic, said it's in something of a growth spurt, having signed 16 more franchise agreements already this year, while also…

Panda Express pledges $5M to pediatric healthcare group

July 7, 2021

Panda Express has pledged $5 million to the California-based pediatric healthcare system, known as CHOC, as part of the Panda Cares Center of Hope…

Subway to launch 'biggest changes in brand's history' on July 13

From its fresh-baked loaves, to some of its signature proteins, Subway said it will soon be a changed brand, thanks to the biggest menu revamp in its history.

Markets a little 'glazed-over' for Krispy Kreme's return to trading

July 2, 2021

Krispy Kreme's IPO Thursday in New York fell short of the company's expectations, opening at $16.30, under its $17 initial public offering price, according to…

Church's 2021 guest check averages, comp sales soar

June 30, 2021

Church's Chicken said its average guest check thus far this year is up more than 30% over last year at this time, helping no doubt to the brand's plans to open…

Chick-fil-A earns 7th annual customer satisfaction win as Subway slips down the rankings

June 29, 2021

The annual American Customer Satisfaction Index (ACSI) Restaurant Study again — for the seventh straight year — crowned Chick-fil-A with the award for tops in…