Nathan's Famous does a tech makeover, sees impressive test results

April 7, 2020

Nathan's Famous, Inc. has more than 100 years of tradition behind it, but that hasn't stopped the brand from overhauling its technology from top to bottom. The…

To AI or not to AI: Researcher says proceed with caution

Research just published by a Rensselaer Polytechnic Institute professor indicates that AI may not always serve restaurant brands well, depending on their…

Foodservice distributors praise passage of CARES Act, say more is needed

March 30, 2020

The International Foodservice Distributors Association is applauding the government's passage of the CARES Act, but Mark Allen, president and CEO of the…

Restaurant food distributors estimate losses of $24B in 3 months

March 23, 2020

The restaurant industry is hurting and so are its food distributors, who are expected to lose $24 billion over the next three months alone as the pandemic…

Jack in the Box discounts app orders

March 20, 2020

Jack in the Box is giving customers an incentive to use the company's mobile app for ordering by offering 25% off the entire order when it's placed via the…

White Castle's pandemic response shows QSR strains amid dine-in closings

by S.A. Whitehead — Food Editor, Net World Media Group

With five states closing in-restaurant dining, we talk to one QSR affected by the closures in response to the pandemic and how it's affecting operations for…

Breakfast 'war' pushes restaurant sales up despite COVID-19

March 16, 2020

The breakfast war between QSRs drove U.S. customer transactions up at quick service restaurants despite all the negative impact on the restaurant industry due…

Taco Bell to Wendy's: 'We'll handle the breakfast burritos, thank you very much'

March 12, 2020

Count Taco Bell in as yet another player in the QSR breakfast wars, now that the chain is debuting its new Toasted Breakfast Burrito Menu today. The menu…

Hardee's free biscuits boost up 'worst Monday of year'

March 6, 2020

In a recent survey, Hardee's learned that a full 60% of Americans dubbed next Monday — you know, the one after the switch to Daylight Saving Time this…

American QSR customers enter their 'blue mood'

by S.A. Whitehead — Food Editor, Net World Media Group

What do purple food, an illegal South American bean and a funky blue fungus on corn have in common? According to Technomic, they're all proven, promising food…

Report: Foodservice operators seek innovations in flavor variety, packaging, labor-saving solutions

March 4, 2020

Frozen foods are used by foodservice operators of all types. But a Datassential study found operators are hungry for innovation.   "Frozen has a…

Navigating QSR social media 'landmines' on way to customer conversions

by S.A. Whitehead — Food Editor, Net World Media Group

A digital marketing expert speaking at last week's Mid-America Restaurant Expo in Columbus, Ohio said all the data points to the fact that QSRs and social…

Pincho CEO: Simplified operations + empowered teams = growth

by S.A. Whitehead — Food Editor, Net World Media Group

A hundred stores in five years is an ambitious growth plan for any brand, but Pincho co-founder and CEO Otto Othman thinks the popularity of the brand in Miami…

13 of most-crazed 'Cravers' inducted into White Castle Hall of Fame

February 27, 2020

White Castle has inducted 13 people into its Cravers Hall of Fame, chosen from more than 250 people who entered for the offbeat honor, a news release said. 

Why dark kitchens can be bright business moves for QSRs

by Syd Bishop — Content Specialist, QSR Automations

Dark kitchens — a.k.a. virtual, ghost or cloud kitchens — are becoming the new little darling of the restaurant industry. Here are some guidelines on how to…

General Mills Foodservice introduces Pillsbury professional online community

February 24, 2020

General Mills Foodservice has launched its Pillsbury Professional Online Community, a resource to help foodservice professionals, according to a press release.

Coronavirus' effect on supply chains: Potentially worse than 2002 SARS outbreak

While this morning the coronavirus has reportedly killed more than 2,100 and sickened more than 75,700, QSRs and other businesses are waiting and wondering how…

Challenges Facing Restaurants in 2020

Restaurants are up against more than ever. While margins are as thin as always, labor, food, regulations and competition continue to rise. But restaurants also…

Presented by SynergySuite

Buy or Build: A Guide to Avoiding Frankenware

By covering the differences between companies who build through acquisition vs as a holistic product, readers will learn the pros and cons of each, how to spot…

Presented by SynergySuite

How QSRs can create ad formulas that change consumer behavior

by Antonio Tomarchio — Founder and CEO, Cuebiq

Determining whether your marketing is actually motivating QSR visits has always been a bit of a muddled mess. But improved AI-powered algorithms can now…