Tackling Property Damage in Quick-Service Restaurants

While their operational model is optimized for speed and efficiency, QSRs face a significant yet often overlooked challenge: property damage caused by customer…

Presented by Fleet Response

Simplifying Operations with Cash Management and Smart Safe Services

Partnering with a provider for Cash Management and Smart Safe Services can streamline operations, enhance security, and improve restaurant profitability.

Presented by Cash Connect

Keeping the human element alive in QSRs with Doyle HCM

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of PizzaMarketplace.com and QSRweb.com, interviews Mike Adolph, partner and…

Why VARs Surpass Online Marketplaces For POS Tech

Find out how VARs in retail and POS system technology bring expertise to ensure you have the best solutions for your business needs.

How restaurant chains can thrive, not just survive, with the right technology foundation

Seizing the opportunities and surmounting the challenges restaurants face will require nimble and cost-effective processes enabled by secure and resilient data…

Six technology trends to help restaurants rebound in 2021

As this era of unpredictability ensues, the ways in which restaurants work to overcome the pandemic continues to evolve, too. Here are six technology trends…

Six Benefits of a Wireless Security Solution for Restaurant Operators

Restaurants face a unique set of challenges in today’s business climate. A security solution can help them cope with many of those challenges.

Farmers Insurance temporarily adds free delivery coverage to individual policies

March 31, 2020

With states enacting restaurant seating restrictions and stay-at-home orders to help deter the spread of the COVID-19, Farmers Insurance said it's temporarily…

Restaurateurs respond to Senate's passage of stimulus package

by Cherryh Cansler — Editor, FastCasual.com

Leaders of Firehouse Subs, Boloco and the National Restaurant Association weigh in on if the Coronavirus Aid, Relief, and Economic Security Act goes far enough…

Mystery shopper company launches franchise brand standards + compliance division

February 26, 2020

Toledo-based mystery shopper company IntelliShop said today it has created a brand standards and compliance division to tackle three franchise/chain brand…

Coronavirus' effect on supply chains: Potentially worse than 2002 SARS outbreak

While this morning the coronavirus has reportedly killed more than 2,100 and sickened more than 75,700, QSRs and other businesses are waiting and wondering how…

Church's intranet revamp transforms in-house connection, communication

January 14, 2020

Church's Chicken has transformed its office intranet to connect all the brand's player's under one corporate system. In fact, the results of the project were…

Slip, slice, slide, sizzle: A QSR workplace safety primer

By Dan Killins/Employers Holdings Loss Control Program manager 

Cut it out! QSR 2020 workplace safety tipsheet

For QSRs, the very name of the service category implies part of the risk these brands and their employees face when it comes to workplace injuries. Yes, things…

How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

A QSR guide to confronting activists, restaurant disruption

by Mark Lee — Assistant Vice President and Risk Consultant, Hub International

Social media has taken the gloves off social activism and that's being felt in the real world at QSR brands nationally and worldwide. An ongoing series of…

DoorDash data breach affects 4.9M merchants, consumers, drivers

September 27, 2019

DoorDash said Thursday that earlier this month it determined that on May 4 an unnamed "third-party service provider" had gotten its hands on customers…

Krystal puts some fire under 'Chik's' feet

September 24, 2019

On Monday, the Krystal Company is rolling out Nashville Hot Chik as both a stand-alone menu item and as part of Krystal's Pick 5 for $5.55 promotion. The LTO…

Yum China Q2 revenues up, margins down

July 31, 2019

Yum China second-quarter financials indicated the brand grew revenues 3% or 10% in constant currencies, while total system sales grew 10% year over year…

Taco Bell, Pizza Hut name new CEOs

July 26, 2019

Former adidas Group North America President Mark King will take the reins as Taco Bell CEO, and Yum sister brand, Pizza Hut, has promoted its U.S. President…