Tim Hortons guests can now personalize gift cards

December 17, 2013

Tim Hortons Cafe & Bake Shop customers can now personalize gift cards to send to family or friends. The company launched a new platform to personalize its…

Subway set to debut pizza concept

December 13, 2013

A Subway franchisee in Nebraska plans to open a Subway Pizza Express in the University of Nebraska Union in the first quarter. According to the Daily…

Jersey Mike's raises $300K for Arlington National Cemetery wreaths

December 13, 2013

Jersey Mike's has donated $305,000 to Wreaths Across America, a nonprofit organization created to expand the annual wreath-laying ceremony at Arlington…

Taco John's breakfast experiences double-digit sales growth

December 13, 2013

Taco John's introduced its breakfast menu with a giveaway promotion in August 2012. The chain has since experienced double-digit sales growth with the morning…

Dunkin' Donuts launches 'HoliDDay Fashions' contest

December 13, 2013

Time to break out your ugly holiday sweaters. Dunkin' Donuts has launched its HoliDDay Fashions contest, inviting people to post photos of themselves in their…

Chick-fil-A founder opens Hawaiian-themed concept

December 13, 2013

Truett's Luau, a Hawaiian-themed concept created by Chick-fil-A founder Truett Cathy, opened for business this week in Fayetteville, Ga. According to the…

White Castle hosts lunch with Santa

December 13, 2013

White Castle locations across the country will be hosting "Lunch with Santa" on Dec.15, from 11 a.m. to 2 p.m. The restaurants will be decorated for the…

Why most restaurants fail within the first three years

Restaurateurs need to be open to modifications of their original ideas.

Villa Enterprises debuts Mexican QSR concept

December 12, 2013

Villa Enterprises Management Ltd. Inc., a multi-concept restaurant operator, has launched a new quick-serve concept, Tinta Mexicana, at the Arizona Mills…

QSR's social media hits and misses in 2013

by Alicia Kelso — Editor, QSRWeb.com

Brands are tapping into newer social channels, while some employees still don't grasp the consequences of sharing.

Dunkin' Donuts launches campaign via Google+ Hangout

December 10, 2013

Dunkin' Donuts will determine the winner of the #DDTopChef Recipe Contest via the brand's first-ever live Google+ Hangout.

Top QSR menu stories from 2013

by Alicia Kelso — Editor, QSRWeb.com

Dessert innovations and co-branding efforts moved into the spotlight this year.

Krispy Kreme Facebook fans drive Day of the Dozens deal

December 10, 2013

As part of a Facebook post on Dec. 2, Krispy Kreme fans were invited to help the brand get 12,000 shares for its Day of the Dozens campaign, which would then…

QSRs play off of Amazon's drone delivery announcement

December 10, 2013

The future of delivery may very well lie in drone technology, including food delivery.

Customer experience research unveils shortcomings in restaurant industry

Ninety-eight percent of 'highly satisfied customers' are more likely to purchase additional products from the brand.

Jack in the Box adds spice to LTO sandwiches

December 9, 2013

Jack in the Box has introduced two new limited-time menu options to spice things up for the holidays — the Fajita Ranch Melt and the Jalapeño BBQ Burger.

Culver's invites fans to pay-it-forward as Secret Santa

December 9, 2013

From now through Dec. 13, Culver's is hosting "Merry Mixers," an online promotion inviting guests to play Secret Santa. As part of the campaign, guests…

Taco John's delivers donations to Colorado flood victims

December 6, 2013

To help victims of the Colorado flood that hit three months ago, Taco John's units throughout that state and Wyoming, donated $1 dollar from every order to…

Pollo Loco adds shredded Beef, Mexican S'Mores

December 6, 2013

El Pollo Loco unveiled a new line-up of limited-time only, hand-crafted entrees featuring shredded beef that are available in three varieties: Torta, Grande…

Carl's Jr.-branded boxers now for sale

December 5, 2013

Fans of CKE Restaurants' Carl's Jr. and Hardee's brands can now show off their loyalty in an intimate way. According to Media Post, white, branded boxers with…