2021 Fast Casual Top 100 Movers & Shakers Awards Ceremony

Join us as we announce this year's Fast Casual Top 100 Movers and Shakers.

Presented by FastCasual.com

Del Taco, Crys P say 'Del Yeah' with latest chicken offerings

March 26, 2021

Del Taco is adding a new addition to its answer to the QSR chicken wars, bringing the total number of crispy chicken items introduced since last July to 11…

Wendy's expands chief comms officer role

March 24, 2021

Wendy's is expanding the responsibilities of its chief communications officer to include not just communications for the brand, but also quality assurance…

Sonic swag fits states' personalities to a 'T'

March 24, 2021

Though QSR chains strive for consistency of product and service regardless of location, Sonic Drive-In's latest merchandise selection celebrates the rich…

Easter: When White Castle sliders come on 'bunnies'

March 23, 2021

White Castle wants to be a part of Easter celebrations this year, since many families will be convening for the first time in a couple of years, due to…

Krispy Kreme, Dunkin' launch free doughnut deals

March 22, 2021

Free doughnuts are the order of the day at two of the biggest QSR doughnut brands — Krispy Kreme and Dunkin'.

Why QSR loyalty marketing misses 95% of diners and what to do about it

You know great loyalty programs can pay off for QSRs. But what many operators don't know is how many customers even the greatest loyalty initiatives miss. This…

Smokey Bones, virtual brands name marketing lead

March 18, 2021

Smokey Bones — which operates the casual dining restaurant of the same name as well as two virtual kitchen brands — The Wing Experience and The Burger…

White Castle's AR packaging aims to 'really move' customers

March 16, 2021

With 100 straight years in business behind it as of March 10, White Castle is celebrating its longevity with a nod toward the future. The Columbus, Ohio-based…

Tim Hortons pumps $80M into Canadian system enhancements

March 16, 2021

Tim Hortons will supercharge advertising, boost menu improvements around product quality and enhance the digital customers experience of the chain in Canada…

Wing Experience, Smokey Bones via for March Madness diners dollars

March 15, 2021

The first game of March Madness gets underway Thursday and plenty of QSRs are primed to take advantage of the TV-watching party needs of fans everywhere. At…

How to Build a Digital Commerce Flywheel

There continues to be a disconnect between the digital and physical operations of most businesses. The pandemic has accelerated the adoption of technology that…

Jack in The Box honors National Ranch Day with ranch dressing vending machines in LA

March 11, 2021

Los Angeles was the place to be for ranch dressing lovers on Wednesday.

When 100 years just seem to 'slide' away: White Castle's big b-day is March 10

March 9, 2021

From birthday cake on a stick and augmented reality cups to plant openings and $100,000 sweepstakes and scholarship campaigns, White Castle is sliding into its…

Burger King apologizes for 'Women belong in the kitchen' slogan

March 9, 2021

An ad campaign promoting Burger King scholarships for female employees missed the mark Monday after the brand's U.K. arm tweeted, "Women belong in the…

Online Grocery Soars as Customer Satisfaction Falls

The growth of online food ordering is nothing short of staggering. In March 2020, consumers shifted the ways they shopped overnight - and there has been no…

Checkers & Rally's goes 'fry-din' down the highway

March 4, 2021

With their iconic double-drive-thru stores and seasoned fries, Checkers & Rally's are favorite QSRs for food-on-the-go.

ParTech adds Lunchbox to POS ecosystem

February 26, 2021

ParTech Inc., a provider of POS software for the restaurant and retail industries, is weaving Lunchbox, a suite of online ordering tools, to its expanding…

Researchers develop real-time brand reputation-tracking tool

February 26, 2021

An international team of researchers has come up with a way to track brand reputation in real-time, over time, and they've built a tool to do it, too…

A New Way to Work With Third-Party Partners

Many restaurants have chosen to use strictly in-store drivers, while others have chosen to rely on third-party providers. 2021 is ripe for a hybrid trend to…