Tripadvisor launches online management platform for restaurants

October 7, 2020

Tripadvisor has launched Menu Connect, an online listings management solution that allows restaurants to publish, update and manage their menu and business…

White Castle earns environmental honor, names 3 music icons to Hall of Fame

October 7, 2020

White Castle has not only attained a significant environmental honor for its Columbus, Ohio, corporate headquarters, but will be graced by three music legends…

Would free donut dippers get you to the polls? Yoshinoya thinks so

October 6, 2020

Yoshinoya Japanese Kitchen in the U.S. is hauling out some decidedly American spirit this election season by not only encouraging all employees and customers…

Gimbal’s On-the-Way SDK Creates Curbside Efficiencies for Retailers and Restaurants

Gimbal announced the launch of its On-the-Way SDK, a real-time solution connecting mobile orders with in-store, curbside, and drive-thru pickup options. This…

Cold Stone celebrates Super Mario Bros' 35th anniversary

September 30, 2020

Cold Stone Creamery and Nintendo have collaborated to bring a trio of treats to customers to commemorate the Super Mario Bros. 35th anniversary, a news release…

Golden Chick names restaurant marketing veteran to CMO post

September 29, 2020

Golden Chick has named Howard Terry as its CMO. Terry also currently leads product development and innovation for Golden Chick and is president of Golden…

Restaurant Models for the Post-Pandemic World

Operating a “ghost kitchen” or “host kitchen” is gaining in popularity as a way to serve customers without the pressures of maintaining or adding a…

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What all the really 'cool' kids will wear this year: McFlurry B-Day suit

September 23, 2020

It's been a quarter-century since McDonald's introduced its McFlurry, and the brand is hauling out a "birthday suit" for the frozen treat to celebrate.

Del Taco names former hotel exec to top marketing tech job

September 23, 2020

Del Taco has named Erin Levzow, former Marcus Hotel & Resorts marketing VP, as its vice president of marketing technology. The brand said in a news release…

Dunkin' aims to 'own' National Coffee Day

September 22, 2020

Dunkin' has unofficially renamed the unofficial "holiday" of National Coffee Day on Sept. 29 as National Dunkin' Day. And of course, the brand is willingly…

Baskin-Robbins, actor Taye Diggs create children's e-book

September 18, 2020

Baskin-Robbins has teamed up with actor and author Taye Diggs to bring the brand's Creature Creations lineup to life with the release of a children's e-book…

Grab your grog! Talk Like a Pirate Day is back at Long John Silver's

September 17, 2020

That favorite day of sea- and seafood-lovers everywhere — Talk Like a Pirate Day — is Saturday, and the nation's largest fast food seafood chain is hoisting…

Consistency in Restaurant Expansion

A major part of successful growth is providing the same experience to guests no matter which location they visit.

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McDonald's intros Spicy McNuggets with BOGO offer Sept 16

September 15, 2020

McDonald's is playing up the heat in the Spicy Chicken McNuggets the brand is introducing Sept. 16 nationally by offering its tongue-in-cheek "Spicesurance,…

Sonic offers … (wait for it) … ice

September 15, 2020

Sonic Drive-In has gained some notoriety in the annals of QSR-dom for its ice and now the brand is launching a campaign that ventures to ask, "How much will…

Dunkin's big eGift card win: A lesson for sales-seeking QSRs

by Brett Narlinger — Senior Vice President, Global Commece, Blackhawk Network

QSRs need to get on the E-train, as in eGifts. Dunkin' recently launched a campaign around this kind of product with tremendous success that spilled over into…

Gift Cards to Drive the 2020 Holiday Shopping Season

The ongoing impact of COVID-19 will likely drive a major change in our gift-giving choices this year.

White Castle intros 1st new packaging in 16 years

September 14, 2020

For the first time in 16 years, White Castle has added new packaging in the form of its Crave Clutch, a 20-slider cardboard box designed to look like those…

Hot chicken + hot deals: 2 ways QSRs are igniting 2020 sales

In this edition of the QSRweb podcast, Dave's Hot Chicken CEO Bill Phelps talks about building a brand on simple, but sizzling chicken sandwiches, while a…

Pumpkin spice is back, but will COVID-19 hinder sales?

September 9, 2020

While many traditional fall rituals like back-to-school shopping and football games have been altered this year by COVID-19, one fall tradition hasn't faltered…