Online Ordering News
Study: Chick-fil-A, Taco Bell order-for-pickup among fastest routes to food
March 10, 2020
An ROI study, released this week by order-ahead platform Rakuten Ready found that consumers' beliefs about the quickest ways to order and get their food at…
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McDonald's adds Postmates delivery in LA, Dallas
March 3, 2020
McDonald's has partnered with Postmates to offer delivery at more than 300 restaurants in the Los Angeles and Dallas metropolitan areas.
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DoorDash, Grubhub, Uber Eats in tight food delivery competition
February 20, 2020
The restaurant food delivery business is a wide open competition, with more than half of consumers that use these services using multiple apps at the same…
read nowGrubhub doubles participating restaurants but urges patience on industry turbulence
February 6, 2020
Grubhub Founder and CEO Matt Maloney and CFO Adam DeWitt penned a letter to shareholders as part of the food delivery firm's quarterly earnings report, touting…
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Just Eat rolls out exclusive mobile food delivery with Greggs Bakery in UK
January 16, 2020
Greggs, the largest bakery chain in the U.K., is launching an exclusive partnership with app-based delivery service Just Eat, following a successful trial in…
read nowGrubhub addresses phone order snafu
January 9, 2020
Grubhub customers will be hearing a new prompt when placing a call to a restaurant using the ordering app, which will direct them to press the No. 1 to place…
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McDonald's restructures leadership team to focus on digitizing operations
January 8, 2020
McDonald's has added two leadership positions to strengthen interconnectivity and communication with both employees and customers by maximizing its digital…
read nowDairi-O launches PopID In North Carolina
December 23, 2019
Cali Group's PopID has launched its facial recognition platform in self-ordering kiosks at Dairi-O, allowing the chain's customers to pull up their favorite…
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McDonald's to launch global payments deal with Adyen starting in UK
December 18, 2019
Adyen, an international payments platform based in Amsterdam, announced a deal to roll out a global payments system for McDonald's, the iconic home of the Big…
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Roy Rogers partners with Singer EVI for expansion-oriented kitchen improvements
December 5, 2019
Western-themed QSR, Roy Rogers Restaurants, has inked a partnership deal with Singer EVI to provide equipment fulfillment and kitchen design support for…
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Postmates slashes staff, closes Mexico City office as investors sour on gig companies
December 4, 2019
On demand delivery service Postmates has slashed dozens of jobs and closed its Mexico City office amid rising investor concerns about several high profile gig…
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'From pizza to pad thai' -- Kroger-Clustertruck partnership puts ghost kitchens in Midwest metros
December 3, 2019
U.S. grocery superpower, Kroger, has partnered with delivery-only software platform, Clustertruck to offer a ghost kitchen concept that will serve multiple…
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Chick-fil-A calls up dine-in mobile ordering nationwide
October 17, 2019
Chick-fil-A said it's eliminating the need to stand in line or order at the counter for its in-restaurant guests by introducing dine-in mobile ordering at…
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Survey: QSR customers uncertain about transaction security
October 10, 2019
With an estimated one-third of diner/restaurant interactions now reported to involve some kind of "smart" device, many consumers are worried about the overall…
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Grubhub using partnerships, acquisitions to take on mobile food delivery rivals
October 9, 2019
Grubhub, which continues to trail rival DoorDash in terms of market share, has been relying on partnerships to boost its mobile food delivery business…
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Domino's 0, disabled 1 in Monday Supreme Court action
October 8, 2019
Those with disabilities that make standard restaurant websites inaccessible won a pretty substantial victory Monday when the U.S. Supreme Court chose not to…
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KFC UK/Ireland deploys kitchen automation across 900+ stores
October 8, 2019
In the U.K. and Ireland, KFC is deploying delivery-centered kitchen management software at the chicken giant's 900 locations there after what was defined as "a…
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Google-Olo partnership makes ordering as easy as a Google voice search
October 2, 2019
Google and restaurant digital ordering platform, Olo, have joined to allow customers at more than 70,000 Olo-connected restaurant locations to order directly…
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McDonald's pushes DoorDash with 1M 1-cent Big Macs
October 1, 2019
DoorDash and McDonald's are giving customers a million 1-cent Big Macs and $1 million in cash to celebrate the partnership of the the two companies, which…
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Uber Eats to screen for food allergies, end automatic utensils and straws
September 27, 2019
Uber Eats is launching an initiative to make the food delivery business healthier and more sustainable, announcing that it will add allergy-friendly filters to…
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