Online Ordering News
DoorDash data breach affects 4.9M merchants, consumers, drivers
September 27, 2019
DoorDash said Thursday that earlier this month it determined that on May 4 an unnamed "third-party service provider" had gotten its hands on customers…
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Church's cranks up its digital game with new agency, leader
September 27, 2019
Church's Chicken has upped its digital game, choosing Austin, Texas-based T3, as its "digital innovation partner" and adding a former social media marketing…
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Checkers, Rally's choose Mobivity for mobile CX
September 24, 2019
Checkers and Rally's have partnered with Mobivity for mobile customer engagement across the QSR's more than 875 stores nationwide, a news release said.
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Dunkin' expands App-based On-the-Go ordering to all customers
September 20, 2019
Dunkin' now announced that all customers can use its app's On-The-Go mobile ordering feature, previously only available to loyalty club and gift card holders.
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Qu introduces new POS platform
September 10, 2019
Restaurant POS company, Qu, has launched a new data-centric platform that it said in a news release remedies the fragmented ordering, production and brand…
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McDonald's adds to tech arsenal with conversational tech acquisition
September 10, 2019
McDonald's Corporation said today it will acquire voice-based conversational tech company, Apprente, adding to its growing toolkit of customer-facing tech…
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Chowly, Revel debut third-party delivery-POS integration offerings
September 9, 2019
A number of restaurant ordering, payment and third-party delivery companies have announced they plan to give restaurateurs new ways to incorporate these vital…
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McDonald's 'Mc-dubs' Grubhub to grow NYC-area McDelivery
September 6, 2019
McDonald's USA and Grubhub have partnered to grow the burger chain's so-called "McDelivery" to approximately 500 restaurants in and around the Big Apple.
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QSR market to grow at 6.5% CAGR by 2026
September 3, 2019
Globally, the QSR ecosystem market is growing at a compound annual growth rate of 6.5% according to a report from Stratistics Market Research Consulting Pvt.
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Del Taco gives new breakfast wrap away free via app
August 19, 2019
Del Taco Restaurants, Inc. is honing in on its breakfast business with a new breakfast toasted wrap, now available at the company's more than 580 restaurants…
read nowBack Yard Burgers adds Qu POS
August 8, 2019
Nashville-based QSR, Back Yard Burgers, is replacing its legacy POS in four states with Qu's open, API-first POS system to enhance the burger chain's order…
read nowGrubhub announces policy changes following fracas over ordering fees
August 2, 2019
Restaurant delivery platform Grubhub and its Seamless unit, following a recent controversy over how the companies have handled fees, have announced a series of…
read nowWhite Castle signs on Plexure for loyalty, engagement
July 22, 2019
White Castle has signed on with New Zealand-based Plexure Group to provide mobile engagement and loyalty capabilities to the burger chain's nearly 400 U.S.
read nowSOCi's Google My Business integration puts brands where the online search action is
July 19, 2019
SOCi took another step toward providing its clients chains better capabilities to localize messages system-wide. The chain social media management platform…
read nowDel Taco floats diners $1 treats for Drive-thru Day
July 18, 2019
Del Taco's upcoming LTO ticks the boxes for value, summer beverages and that little taste of something sweet many diners today crave when it introduces a dozen…
read nowMcDonald's expands delivery in Houston via DoorDash
July 17, 2019
McDonald's USA is partnering with DoorDash to expand delivery to include 200 Houston-area locations, beginning July 29, a news release said.
read nowGrubhub CEO counters claims company bought restaurant domain names without permission
July 3, 2019
The CEO of third-party delivery platform, Grubhub, yesterday countered claims first published in a New Food Economy story that it was — without authorization…
read nowGrubhub bought 23,000+ potential restaurant website domains, report says
July 2, 2019
The uneasy relationship between third-party delivery providers and restaurateurs may be taking a turn for the worse now that news has broken that Grubhub and…
read nowSquare for Restaurants wipes out 'tablet farms' with DoorDash, PostMates, Chowly integration
June 7, 2019
Square for Restaurants has launched a set of order management integrations that allows orders from Postmates, DoorDash and the POS integration solution…
read nowMastercard teams with Zivelo on AI-driven voice assistant/personalized menu; Sonic Drive-In to pilot
May 17, 2019
Mastercard has partnered with Zivelo LLC to enhance the drive-in and drive-through ordering experience for quick-service restaurants with a…
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