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Operations News & Media

5 questions to ask before firing an employee

Maybe that lousy fry cook would make a better cashier.

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Sonic adds new chicken strips to snack lineup

October 3, 2013

Sonic Drive-In has introduced "Super Crunch" chicken strips, available in 3-piece and 5-piece options.

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Captain D's turns in 26th consecutive month of sales growth

October 2, 2013

Captain D's posted positive same-store sales in Q3, and turned in its 26th consecutive month of compounding sales growth in September. The brand closed Q3 with…

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Cousins Subs to debut in Florida this week

October 1, 2013

Milwaukee-based Cousins Subs will open its first restaurant in Florida Oct. 2 in Orlando. Venezuelan-born Jack Evola will franchise the new unit.

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Despite higher sales, restaurant operators' optimism fading

October 1, 2013

Due to a softer outlook among restaurant operators for sales growth and the economy, the National Restaurant Association's Restaurant Performance Index…

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Leaf secures $20M to advance mobile pay platform

October 1, 2013

Leaf, creator of the LeafPresenter, a tablet designed for commerce, today announced it has closed $20 million in its first round of funding from Heartland…

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How a government shutdown could affect the restaurant industry

by Alicia Kelso — Editor, QSRWeb.com

A shutdown means the FDA will limit its activity to high-risk recalls; most routine food safety inspections will be suspended.

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Pizza Hut, KFC Brazil franchisee going private

September 30, 2013

Brazil Fast Food Corp., the second largest QSR chain in Brazil with 1,057 units, has announced its entry into a definitive merger agreement. The proposal is…

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Women's Foodservice Forum creates fund in honor of late CEO

September 30, 2013

The Women's Foodservice Forum has announced the creation of a fund in honor of its late President and CEO, Fritzi Woods, who passed away unexpectedly two weeks…

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Jack in the Box launches new late night 'munchies' menu

September 27, 2013

Jack in the Box has developed a new late-night menu — available between 9 p.m. and 5 a.m. — to "cure the munchies." The menu includes four new entrée options:

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QSR executives named to Franchise Association board

September 27, 2013

The International Franchise Association elected its new board of directors during a meeting last week in Washington, D.C. They will assume their positions at…

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Rex's Chicken brand to expand within tribal jurisdiction

September 26, 2013

Muscogee Nation Business Enterprise has purchased the rights to expand the Rex's Chicken brand within the eight counties of the Muscogee Creek Nation tribal…

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Women's Foodservice Forum seeks top leadership candidates

September 26, 2013

The Women's Foodservice Forum is now accepting nominations for its 2014 Leadership and Trailblazer awards. These awards are given annually to members of the…

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California commits to $10 minimum wage

September 26, 2013

On Wednesday, California Governor Jerry Brown signed a new law increasing the state's minimum wage to $10 an hour, the highest in the country. The increase…

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Restaurant cash advance loan company launches

September 26, 2013

A new company, RestaurantCashAdvanceLoans.com, has launched with an objective of making credit availability faster and easier for restaurant operators.

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Good Times loses 5 business days to Colorado floods

September 25, 2013

Good Times Restaurants Inc. reported that it lost a total of 5.5 business days of sales throughout its system due to Colorado flooding. No significant damage…

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McDonald's marketing leader announces retirement

September 25, 2013

Neil Golden, McDonald's chief marketing officer, announced Tuesday that he is retiring after 24 years with the company. His departure is expected in early…

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Swipely manages $1B in annual sales

September 25, 2013

Swipely is now managing more than $1 billion in annual sales for merchants across 29 states, just one year since entering the payments space, according to a…

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NRA creates new financial services position

September 24, 2013

The National Restaurant Association has named Jim Higgins as vice president of Payments and Financial Services. In this newly created position, Higgins will…

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Arby's taps Taco Bell exec as CMO, names new COO

September 23, 2013

Arby's Restaurant Group Inc. today announced that Rob Lynch will join the company as its president and chief marketing officer.

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