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Operations News & Media

Mobile payments a hot topic at Fast Casual Executive Summit

by Cherryh Cansler — Publisher, FastCasual.com

Restaurant operators will learn how and why to embrace mobile payments.

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Product, promotion drives strong summer sales for Sonic

September 12, 2013

Sonic Corp. today estimated its systemwide same-store sales grew nearly 6 percent in Q4, which puts the company at positive 2.3 percent for the fiscal year…

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Former McDonald's director joins chain's supply group

September 12, 2013

Michael Irgang, former senior director at McDonald's, has been named vice president and chief accounting officer of OSI Group, a key supplier for the chain.

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Cold Stone Creamery plants flag in South Africa

September 9, 2013

Cold Stone Creamery has added South Africa to its portfolio — its 26th country.  To facilitate the expansion, Kahala, parent company of Cold Stone Creamery…

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California franchisees among Subway's top operators worldwide

September 9, 2013

Subway, which has about 19,000 franchisees worldwide, has named seven recipients of its 2013 Franchisee of the Year awards and three recipients of its…

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Popeyes adds Dollywood CEO to board

September 9, 2013

Popeyes’ parent company AFC Enterprises Inc. has added Joel K. Manby to its board of directors.

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Jury orders Jack in the Box to pay Missouri man $20.5M

September 6, 2013

A St. Louis man who was permanently disabled in a fight in the parking lot of a St. Louis Jack in the Box restaurant is set to receive $20.5 million from the…

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Sonic hosts crewmember competition as part of service training

September 5, 2013

After nine months of competition, 12 Sonic Drive-In crews are advancing to the final round of the 20th annual Dr Pepper Sonic Games. The last challenge will be…

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Lion's Choice acquired by private equity groups

September 4, 2013

Local businessman and former Lion's Choice executive Mark Disper, in partnership with the principals of St. Louis-based Millstone Capital Advisors, announced…

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Registration opens for Nat'l Restaurant Association's annual show

September 4, 2013

The National Restaurant Association has opened attendee registration for its NRA Show 2014 and the International Wine, Spirits & Beer Event. A special…

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Good Times turns in 19 percent sales jump in August

September 4, 2013

Good Times Restaurants Inc. has turned in its fifth consecutive month of double-digit, same-store sales increases, jumping 18.7 percent in August.

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Arby's takes the lead for No Kid Hungry campaign

September 3, 2013

Throughout September, restaurants nationwide will invite guests to raise money for the annual Share Our Strength's No Kid Hungry campaign, aimed at ending…

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Restaurant sales, traffic soften in July

September 3, 2013

As a result of softer sales and traffic levels and restaurant operators' dampened outlook for the economy, the National Restaurant Association's Restaurant…

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Krispy Kreme's sales jump via 'inspired marketing'

by Alicia Kelso — Editor, QSRWeb.com

The company is growing its domestic and international footprint through a smaller, cheaper prototype.

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Earl of Sandwich, VooDoo BBQ will discuss Millennial marketing at FCES

Attendees of Fast Casual Executive Summit will learn strategies and best practices for using the mobile channel to build profitable relationships with…

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Restaurant industry organizations respond to widespread strikes

by Alicia Kelso — Editor, QSRWeb.com

One analyst said wage increases would add to food costs, which would then affect restaurant visits.

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Quick-service wage protests snowball nationwide

by Alicia Kelso — Editor, QSRWeb.com

A petition has been sent to major restaurant chains citing their combined $7.35B in profits last year.

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McDonald's Canada exec selected to lead Japan system

August 29, 2013

Earlier this week, McDonald's Holdings Co. Ltd., the chain's Japanese parent company, named Sarah Casanova as its new CEO and president. She replaces Eiko…

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Voice Teleservices joins MMS Catering Institute program

August 28, 2013

Portland, Maine-based Voice Teleservices has joined the MMS Catering Institute Industry Affiliation Program, created to certify and connect industry…

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Florida town bans quick-service restaurants

August 28, 2013

An Orlando, Fla., suburb has banned quick-service restaurants. City leaders voted this week to close a loophole that ensures no more of these establishments…

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